Credit Controller

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West
Greater London
GBP 25,000 - 35,000
Be among the first applicants.
6 days ago
Job description

We are seeking a Credit Controller to join our team in London. The credit controller will maintain Members’ accounts and minimise outstanding debts in accordance with the relevant guidelines and procedures.

Key Responsibilities

  1. To maintain the accuracy of the sales ledger accounts for the allocated Members by:
  • Checking and reconciling the accounting entries made to the accounts;
  • Liaising with Underwriters and claims handlers;
  • Accurately allocating cash received and raising journal entries as required.
  • To minimise the outstanding debts due from the allocated Members by:
    • Ensuring that statements are sent out regularly;
    • Effectively chasing up Members/Brokers where responses are either absent or inadequate;
    • Adhering to current Credit Control procedures;
    • Responding promptly and informatively to ‘bail enquiries’;
    • Carefully scrutinising the claims payment lists to ensure that, where appropriate, they are withheld;
    • Promptly reporting potential difficulties.
  • To maintain a good working relationship with allocated Members and relevant Brokers by:
    • Maintaining an appropriate level of contact;
    • Responding promptly to queries;
    • Liaising closely with Underwriters and claims handlers;
    • Promptly reporting potential difficulties.
  • To process the payment of commissions to brokers in accordance with procedures and to create the appropriate accounting entries.
  • To maintain tidy manual and computer files.
  • To deputise for other members of the Credit Control function as necessary (eg holidays, sickness etc).
  • As requested by the Financial Controller to train new Credit Controllers in the principles and procedures of the department with particular reference to the business of the Club, the computer system, the administrative procedures involved and communication with Members and Brokers.
  • To monitor the Club Reinsurance invoice procedure (WRI) and perform quarterly reconciliations between the credit control system and underwriting systems.
  • To process the bank charges for one of the three main banks and perform monthly reconciliations to ensure records are updated.
  • Qualifications and Skills

    • Strong numerical skills.
    • Communication skills and ability to problem solve.
    • Proficiency in using Microsoft Office suite, including advanced Excel skills.
    • Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and meeting deadlines.
    • Experience in credit control or at a different P&I Club (any department) is preferred.

    Working at West

    At West, we firmly believe that our employees are the driving force behind our success. As a leading global maritime insurance organisation, we take immense pride in cultivating a workplace that not only values our employee’s expertise but also celebrates their achievements and personal growth.

    We are dedicated to creating a dynamic and inclusive work environment that fosters professional development, encourages innovation, and promotes a healthy work-life balance. When you become a part of our team, you'll experience a supportive atmosphere where your skills are highly regarded, and your potential is nurtured to its fullest.

    Join us on this exciting journey as we aim to set new standards in the industry and make a real difference. Your dedication and contributions are appreciated, and your overall growth and well-being are prioritised. Be part of a team that values its employees and empowers them to succeed.

    West is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment where all employees and applicants are treated with fairness, respect, and without discrimination.

    We value the unique perspectives and experiences that everyone brings to West, and we believe that diversity is a source of strength and innovation. We actively promote equal opportunities for employment and advancement, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as defined by applicable laws.

    Seniority level

    Entry level

    Employment type

    Full-time

    Job function

    Accounting/Auditing and Finance

    Industries

    Insurance

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