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Veterinary Receptionist (Part-Time)

VC Evidensia UK

Leighton Buzzard

On-site

GBP 20,000 - 24,000

Part time

10 days ago

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Join a dedicated team at a veterinary practice where your role as a Receptionist is crucial to creating a welcoming environment for clients and their pets. This part-time position offers a supportive atmosphere, where you'll handle various tasks from managing appointments to ensuring excellent customer service. With a commitment to employee wellbeing and professional development, this role provides not just a job, but a chance to be part of a caring community focused on delivering veterinary excellence. Enjoy competitive benefits, including generous annual leave and opportunities for growth in a friendly team setting.

6.6 Weeks annual leave

Birthday leave

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Non-accidental injury support

Learning and development opportunities

Discounted staff pet care

Looking for a candidate with strong communication and multitasking skills.
Experience in customer service is a plus.

Liaising with clients and clinical staff for high-quality customer care.
Managing appointments, telephone, and email inquiries.

Excellent communication skills

Customer care

Multitasking

Compassionate demeanor

High school diploma or equivalent

Computer systems

Ark House Vets, Leighton Buzzard, Bedfordshire, East of England

We are hiring for a kind, patient, friendly and caring Receptionist to join our amazing existing front of house team. The role includes reception duties plus a lot more including use of email, computers and lots of communication with the team and our clients. Full training will be given.

This is a part-time permanent role working 18 hours a week. The shifts will include Tuesdays 1pm to 7pm, Wednesdays 1pm to 7pm, Fridays 3 x 1pm to 7pm and 1 x 8am to 2pm per month. There will be a requirement to work 1 in 4 Saturdays from 8:30 to 1pm.

About the role

As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You’ll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.

Main responsibilities of the role include but are not limited to;

Liaising with the clients and the clinical staff to provide a high level of customer care.
Meeting and greeting clients and pets.
Booking appointments and diary management.
Managing telephone and email enquiries.
Taking payment for services and products.
Managing cash and end-of-day banking.
Maintaining a clean and safe space for our clients and their pets.

Be part of delivering veterinary excellence

Ark House Vets is a single-site practice in the lovely Bedfordshire/Buckinghamshire border town of Leighton Buzzard. We are situated within a lovely market town with excellent transport links to London and beyond. You will join our fantastic team of hard-working people, including 6 Vets, 9 Veterinary Nurses and 5 receptionists plus support staff.

In addition to a competitive salary, you will benefit from:

6.6Weeks annual leave
Additional annual leave for your birthday which will be added to your holiday allowance
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Cycle to work scheme
Initiatives focused on employee wellbeing
Non-accidental injury support
Learning and development opportunities via the IVC Evidensia Academy
Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
Discounted staff pet care

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