Junior Tester

LV=; Bournemouth; Hybrid; GBP 22,000 - 32,000

Job description

About The Role

We have a fantastic opportunity for a technically-minded individual to join us as a Junior Tester, on a fixed-term basis of 6 months. The role will require an office presence in our Exeter office for 3-4 days per week. On the other weekdays, you may work from home.

You'll support a large transformation programme, providing test support to the digital workstream and ensuring we provide an outstanding service to enhance the lives of our digital customers.

Please note that this is an entry-level role, in which you'll be working with colleagues to understand the insurance industry, in particular our Quote & Apply systems, plus digital portals for our customers and advisers.
You will receive training and support on Protection insurance from our subject matter experts, and learn how to understand software / business requirements.

Key Accountabilities

• Working as an integral team member alongside your colleagues in the testing and development teams to provide support to the digital workstream.
• Focusing on customer support and the continuous improvement journey.
• With training, become proficient in reading and understanding business requirements.
• Understand test steps/instructions for business requirements.
• Document and explain any “software bugs” to testers and business owners, in a clear and concise manner.

About You

Our ideal candidate will...

• Possess strong numerical skills and high attention to detail.
• Be computer literate and comfortable with using Microsoft office programs such as Excel, Word and PowerPoint.
• Ideally have obtained experience of using Digital Suite (not essential).
• Be self-motivated with strong organisation and time-management skills.
• Be able to adapt to new working practices with minimum supervision.
• Demonstrate a committed and enthusiastic attitude with the ability to work within a team and independently.
• Competently work in a fast-paced environment while delivering work in a timely and accurate manner.
• Take initiative in certain situations, with a 'think outside the box' problem-solving mindset.

Rewards and Benefits

At LV= Life and Pensions, you’ll go above and beyond to do the right thing for our customers. We’ll reward your hard work with an attractive, competitive salary and benefits package, which includes:

• 26 days' holiday – increasing after two years of service to 28 days
• The opportunity to buy or sell up to five days of holiday
• An annual bonus scheme based on company and personal performance
• Flexible benefits, including a cycle to work scheme, personal accident insurance, critical illness cover, private medical insurance, and dental insurance
• Competitive pension scheme - LV= Life and Pensions will double-match the amount you pay, up to 14% (subject to National Minimum Wage requirements)
• Group Life Assurance of four times your basic pay to your dependents (you’ll have the option to increase this to 8 x cover)
• Group Income Protection, if you enrol into the pension scheme and reach 5 years of service
• Employee Assistance Programme (EAP) service for support when you need it
• Virtual GP service
• Shared parental leave
• Up to 20% discount on our life products for you and your immediate family.

About Us

Here at LV= Life and Pensions we love to hear from great people, so don’t forget to connect with us on social media.

We’re proudly an equal-opportunity employer and we highly value diversity and inclusivity.

We don’t discriminate on race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We’re also open to conversations about flexible working as part of your application - if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen.

Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered.

Please note that any successful internal colleagues will be offered a secondment opportunity. The secondment policy is available on the intranet for internal colleagues.