Employee Benefits Specialist

Location: Sittingbourne, Kent (Flexible working options after probation)
Hours: Monday to Friday, 9:00 AM - 5:30 PM

Package:

1. Competitive salary (DOE)
2. Half-yearly discretionary bonuses
3. Paid study support for professional development
4. 20 days holiday, increasing with service (up to 25 days)
5. Company pension, Life Assurance, Private Medical Insurance

Role Overview:
Our client, a leading Employee Benefits Consultancy, is looking for an Employee Benefits Specialist/Group Risk Consultant to join their Group Risk and Healthcare team. The role involves managing clients' employee benefits, conducting market reviews, and providing tailored recommendations to ensure the best possible benefits solutions.

Key Responsibilities:

1. Conduct market reviews for Group Risk and Healthcare policies
2. Liaise with clients to gather information and request quotes from providers
3. Analyse market feedback and produce recommendations
4. Manage scheme renewals and process annual accounts
5. Respond to client queries, both written and verbal
6. Communicate with providers, clients, and advisers via email, phone, and letter
7. Issue and track invoices for benefits such as PMI, GLA, and GIP

Qualifications & Experience:

1. GR1 (Group Risk qualification) or similar CII qualifications
2. Strong experience with market reviews and producing reports for Group Risk and Healthcare products
3. Good understanding of scheme renewals and associated account processes
4. Experience handling telephone queries from clients and providers
5. Knowledge of other voluntary benefits (e.g., Dental, Health Assessments, EAP)

Skills & Personal Attributes:

1. Excellent communication skills (verbal and written)
2. High attention to detail and ability to prioritise tasks
3. Comfortable working under pressure and meeting deadlines
4. Friendly, confident, and personable, with strong client rapport-building skills
5. Adaptable, proactive, and keen to pursue professional development

This is an excellent opportunity for an experienced Employee Benefits Specialist to join a dynamic, supportive team within a well-established consultancy.

Job Types: Full-time, Permanent
Pay: £35,000.00-£42,000.00 per year