Sales Administrator

Chiltern Recruitment Ltd; High Wycombe; On-site; GBP 40,000 - 60,000; Full time

Job description

An exciting opportunity has arisen for a dedicated and professional Sales Administrator to join our client’s team based in High Wycombe. This role offers the chance to play a key part in ensuring smooth sales operations, excellent customer service, and efficient order processing while collaborating across multiple departments.

Key Responsibilities:

1. Respond to inbound telephone calls and manage incoming sales email enquiries
2. Process quotations, proforma invoices, and customer orders
3. Raise invoices and coordinate dispatch with logistics providers
4. Work closely with the warehouse team to ensure timely order fulfilment
5. Prepare export documentation, including weights and dimensions
6. Handle returns and liaise with the accounts team regarding credit notes and refunds
7. Maintain accurate records within the company CRM, including client notes and order details
8. Assist with website updates and administrative support for the sales team
9. Represent the company at trade shows and exhibitions when required

Candidate Profile:

The ideal candidate will bring:

1. Previous experience in a sales administration or office-based role
2. Excellent written and verbal communication skills
3. Strong organisational skills with a proactive and detail-oriented approach
4. A professional and friendly telephone manner
5. The ability to work both independently and as part of a team
6. Experience with Pegasus Opera (desirable but not essential – training provided)
7. A flexible attitude with the ability to multitask in a fast-paced environment

Interview Process:

The selection process includes an initial informal discussion via Teams, followed by a formal interview.

This role offers a competitive salary, excellent benefits, and the chance to join a well-established organisation with strong career growth opportunities. If you thrive in a dynamic environment and are passionate about delivering outstanding service, this could be the perfect next step in your career.