Introducer Governance Manager

Secure Trust Bank PLC.; Metropolitan Borough of Solihull; Hybrid; GBP 45,000 - 75,000; Full time

Job description

Are you passionate about regulatory compliance and driving excellent customer outcomes? Do you have a knack for identifying risks and leading effective solutions while fostering a high-performing team? Join our Vehicle Stockfunding Team as an Introducer Oversight Manager and be at the heart of ensuring operational excellence, regulatory adherence, and innovative oversight.

What You'll Do:

1. Efficient Onboarding and Monitoring: Ensuring seamless onboarding and ongoing monitoring of car dealerships and Brokers, aligning with commercial, legal, and compliance requirements.
2. Risk Management: Proactively identifying and addressing emerging or actual risks that could impact our business or customers.
3. Framework Development: Shaping and enhancing the introducer oversight framework with robust checks, metrics, and procedures.
4. Governance Leadership: Leading monthly reviews with senior management and driving action plans for improvement.
5. Team Leadership: Providing expert guidance to your team, ensuring SLA delivery, and mitigating risks.
6. Quality Assurance: Ensuring adherence to policies and delivering excellent customer outcomes through comprehensive quality control measures.
7. Pricing and Commercial Decision-making: Overseeing pricing approval and optimizing efficiency and commercial benefits.
8. Stakeholder Engagement: Consulting with compliance, legal experts, and partners to incorporate legislative changes into policies and provide expert regulatory support.

What We're Looking For:

• Extensive Industry Experience: Deep understanding of the Vehicle Finance sector, regulatory requirements (FCA, AML, CCD), and compliance practices.
• Leadership Excellence: Proven success in managing teams, influencing senior executives, and fostering collaborative relationships at all levels.
• Risk Mitigation Expertise: Strong ability to identify business risks and implement innovative solutions.
• Commercial Awareness and Organisation: Exceptional commercial acumen, organisational skills, and decision-making capabilities.
• Process Improvement: Familiarity with Six Sigma principles and a passion for driving process enhancement.
• Communication and Teamwork: Excellent persuasion, negotiation, and networking skills coupled with a collaborative approach.

What We Offer:

We offer challenge, variety, and flexibility. We provide a hybrid working environment with flexible working arrangements, a collaborative team environment, and tremendous autonomy. We also offer feedback and support in helping you develop your career, along with a competitive salary, private healthcare, share save scheme, inclusion in the company bonus scheme, enhanced maternity/paternity, and a suite of flexible benefits that you can opt into to suit your lifestyle.

We celebrate achievement and have a range of generous recognition schemes that reward both individual and team successes.