Quotation and Technical Support

K2 Recruitment; Bicester; On-site; GBP 10,000 - 40,000

Job description

Commercial/Office Division

We are looking for a Quotation and Technical Support Administrator to join a local company. They are looking for an experienced Fire Alarm Engineer who is looking to move into an office-based role.

As a Quotation and Technical Support Administrator, you will be taking calls and dealing with emails from customers with technical queries regarding Fire Alarm systems as well as putting together quotes and taking orders.

The hours of work will consist of 09:00-17:00 Monday to Friday, based near Bicester.

Duties of the Quotation and Technical Support Administrator:

1. Prepare and process quotes for clients.
2. Review technical specifications from engineers.
3. Communicate with suppliers for pricing.
4. Complete data entry, filing, and maintain records of quotes, contracts, and documentation.
5. Schedule appointments, visits, and meetings for engineers.
6. Offer technical support via phone or email, resolving customer issues.
7. Assist with planning by gathering technical information from site reports.
8. Liaise with engineers and clients.
9. Ensure quotations comply with relevant safety standards and regulations.

Personal Attributes:

1. Previous administration experience, preferably in the fire safety industry.
2. Understand fire alarm systems.
3. Strong communication skills both written and verbal.
4. Computer literate and able to use Microsoft Office packages.
5. Hold a UK Drivers Licence and have access to your own transport.

Offering £30,000-£34,000 per annum, this is a fantastic opportunity.

If you are looking to take a step into an office-based role, please apply now!