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Trade Counter Operative

Beesley & Fildes Ltd

Chester

On-site

GBP 20,000 - 30,000

5 days ago
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Job summary

Join a well-established company as a Trade Counter Operative, where you'll be the first point of contact for customers. This role emphasizes exceptional customer service and sales skills, ensuring customer satisfaction and maximizing sales potential. You'll enjoy ongoing training and career development opportunities while working in a dynamic environment. With a competitive salary and a variety of benefits, this position is perfect for those looking to grow within a leading Builders Merchants in the North-West. If you're passionate about customer service and eager to make a difference, this is the opportunity for you.

Benefits

Ongoing training and career development

Employee Assistance Programme

Full uniform provided

Free Parking

Company Pension

30 days annual leave

Staff Discounts

Early access to wages via Wagestream

Qualifications

  • Experience in customer service and sales within a merchant background.
  • Strong communication skills for face-to-face and telephone interactions.

Responsibilities

  • Provide excellent customer service as the first point of contact.
  • Assist customers face-to-face and over the phone, ensuring satisfaction.
  • Manage quotations and liaise with suppliers to secure sales.

Skills

Customer Service

Sales Skills

Communication Skills

Job description

Beesley and Fildes Ltd are currently recruiting for a Trade Counter Operative to work out of our branch based in Chester. As a Trade Counter Operative you will be responsible for providing a ‘first point’ of call for customer and maintaining high levels of customer service to maximise sales potential. In return we offer a competitive salary, ongoing career progression/development and the opportunity to join a well-established, leading Builders Merchants in the North-West.

Benefits:

  • Ongoing training and career development
  • Employee Assistance Programme
  • Full uniform provided
  • Free Parking
  • Company Pension
  • 30 days annual leave
  • Staff Discounts
  • Early access to wages via Wagestream

Main Duties:

  • Follow up and file quotations issued to check competitiveness and to secure sales
  • Merchandising front of house / shop floor
  • Assisting customers over the telephone
  • Assisting customers face to face within the branch
  • Liaising with suppliers
  • Ongoing product training and development
  • Monthly stock take

Requirements/Qualifications:

  • Previous experience within a merchant background
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