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An established industry player is seeking a Claims Manager to lead their dynamic team in a well-respected Lloyd's Insurance Broker. This role offers the chance to manage a diverse portfolio of claims while collaborating closely with the Head of Claims to meet corporate goals. The ideal candidate will possess extensive knowledge of UK Commercial Insurance and demonstrate strong leadership capabilities. With a commitment to professional development and hybrid working options, this position provides a fantastic opportunity for growth in a supportive environment. If you are passionate about claims management and looking to make a significant impact, this role is for you.
Hays Hertfordshire, England, United Kingdom
Your new company is a forward-thinking and well established Lloyd's Insurance Broker specialising in UK Commercial Insurance, and they are looking for a Claims Manager to join their organisation. Salary is very competitive and you will be working for a very attractive brand in the industry. You will be responsible for managing the claims team and working with the Head of Claims to achieve corporate objectives.
Your new role
In your new role, you will be expected to assist in managing the overall daily workflow and ensure that staff activity is optimised, providing mentoring and training to Claims staff and assisting the head of Claims with the overall running of the Claims function and challenging Insurers position as and when appropriate.
You will also be responsible for managing your own portfolio of Claims from first notification of loss through to settlement, assisting the Broking teams with pre-renewal requirements and undertaking staff appraisals when needed.
What you will need to succeed
In order to be successful, the ideal candidate will need to have in-depth knowledge of the principles and practices of general and UK Commercial insurance, you will need previous experience of managing a Claims team as well as strong non-marine technical knowledge. A minimum of 7 years of experience in working in a Claims Broking team, excellent technical Insurance knowledge and strong team management skills.
You will also need fantastic communication skills in both written and verbal format, significant experience in working as a Claims Advocate, be DIP CII or above and experience in managing teams in a managerial/team leader capacity.
What you will get in return
The opportunity to work for an established Lloyd's Insurance Broker offering hybrid working and professional development opportunities tailored towards your own personal goals.