Assistant Store Manager - Chelsea, London

Tbwa Chiat/Day Inc; London; On-site; GBP 150,000 - 200,000

Job description

Assistant Store Manager - Chelsea, London

London, GB

Assistant Store Manager

ANINE BING is looking for an Assistant Store Manager to join our team in Chelsea, London.

The Assistant Store Manager works closely with the Store Manager and Sales team to drive a client-first experience and support every aspect of the ongoing success and development of their designated Retail location, including operational excellence, curating memorable in-store experiences, and establishing a healthy team dynamic.

The ideal Assistant Store Manager is passionate about clienteling, team building, fashion, and styling and seeks to grow personally and professionally in their ANINE BING journey. The person in this role must be able to balance driving sales with rolling up their sleeves to get the job done in-store.

Job Duties Include:

• Be the ultimate brand ambassador. Communicate ANINE BING’s values and unique story to our clients & peers.
• Build lasting relationships with clients by providing best-in-class service in a personalized and elevated ceremony.
• Work closely with the Store Manager to lead and support driving daily sales, team leadership, and store operations with a focus on business and KPI growth.
• Seek fashion and product knowledge to build your styling expertise while teaching and mentoring your team to do the same.
• Drive sales through personal client outreach, setting repeat in-store/virtual appointments, and developing external consignment business.
• Maintain a clean and organized presentation of the store space. Support visual merchandising standards and directives.
• Assist with daily store operations, including inventory management, online order fulfillment, cash management, cycle counts, and store maintenance needs.
• Carry out all duties and responsibilities consistent with the position and maintain awareness as the business evolves over time.

Requirements:

• 3-5 years of retail experience in the contemporary, advanced contemporary, or luxury market.
• Exceptional interpersonal and customer service skills, driven to create and foster customer relationships.
• Proactive and positive handling of customer concerns, demonstrating a customer-centric approach.
• Proficient in managing and achieving sales goals, budgeting, and retail math.
• Strong coaching and performance management abilities with experience focusing on building and maintaining client relationships and teaching team members.
• Highly motivated, goal-oriented, and adaptable to a fast-paced environment, with a positive and engaging leadership style.
• Tech savviness and experience using Microsoft Office (Excel, Word) & G Suite (Google Docs, Sheets, etc.).

Working at ANINE BING

ANINE BING seeks to empower its employees by providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Diversity and inclusion is critical to our success as a global brand, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

More about ANINE BING

ANINE BING is a Los Angeles-based fashion house started in 2012 that blends elements of Scandinavian simplicity with American energy to offer modern wardrobe essentials for women seeking a timeless yet rebellious approach to everyday style. Since its launch, ANINE BING has built a global brand represented across 90+ countries, including brick-and-mortar retail stores in cities worldwide.