Quality Management Officer

Dempsey Resource Management Inc.
Dinas Cross
GBP 10,000 - 40,000
Job description
Job Description

  • Understand customer needs and requirements to develop effective quality control processes
  • Devise and review specifications for products or processes
  • Set requirements for suppliers (i.e. external professional lecturers, etc.) and monitor their compliance in collaboration with the Program Management Office.
  • Ensure adherence to health and safety guidelines as well as legal obligations
  • Supervise auditors, and other staff and provide guidance and feedback
  • Oversee all academic related development procedures to identify deviations from quality standards
  • Inspect final outputs from departments
  • Review and monitor corrective action plans submitted by the different Offices.
  • Keep accurate documentation and perform and prepare analysis of audit results.
  • Solicit feedback from customers to assess whether their requirements are met
  • Submit detailed reports to appropriate executives
  • Be on the lookout for opportunities for improvement and develop new efficient procedures.
  • Oversee the Document Controller and may be assigned as such in the absence of the Document Controller.
  • Performs other related duties as assigned.

Competencies

  • Working knowledge of data analysis/statistical methods
  • Excellent verbal and written communication skills with the ability.
  • Thorough understanding of quality control standards and methodologies.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Proficient with Microsoft Office Suite or related software.
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