BOTTEGA VENETA - Supervisor (Bond Street)

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BOTTEGA VENETA - Supervisor (Bond Street), London

Client: Bottega Veneta

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 0c3e854f7474

Job Views: 53

Posted: 22.01.2025

Expiry Date: 08.03.2025

Job Description:

The Role:

We are currently seeking a Supervisor who will report to the Store Manager as part of our team in Bond Street.

How you will contribute:

• Act as point of reference when the Store Manager is not in store.
• Support the Store Manager to ensure that policies and procedures are properly followed.
• Handle client complaints or conflicts.
• Finalize sales targets achievements in line with company strategy.
• Use effective selling techniques to maximize the business potential of the stores.
• Support the Store Manager in finding effective solutions to maximize sales opportunities.
• Contribute to building teamwork by sharing information and best practices.
• Collect and update customer information to ensure an efficient use of CRM and Client Book.
• Uphold respect for company standards and procedures.
• Keep stock information updated and follow store-to-store transfer request procedures.
• Inspire trust by displaying honesty and contribute to creating and maintaining a positive environment, especially in critical situations.
• Deliver excellence in customer service in alignment with company standards and policies.
• Identify and evaluate people's strengths and areas of improvement based on observation and measurable results, providing effective feedback to obtain skills and performance improvement.
• Be in charge of delivering the monthly touch base with the supervision of the Assistant Store Manager or Store Manager.
• Guarantee all procedures are properly followed when the Store Manager or Assistant Store Manager are not present.

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.