IT Support Engineer

IT Support Engineer - up to 30K + 2x Overtime - Bournemouth

An exciting new opportunity has become available for an IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Bournemouth.

We are looking for an enthusiastic, passionate IT Support Engineer to join a forward-thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.

They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional; gone are the days of a corporate rigid structure, and you will be given flexibility.

IT Support Engineer Experience

• Windows 7 and Windows 10 Operating Systems
• Office 365 Email Solutions
• Exchange 2007/2010/2013/2016 Mailbox Management
• Active Directory Users/Computers Management
• Basic Client-side Networking experience
• Liaise with 3rd party suppliers ensuring faults are logged, managed, and that SLAs are met
• Microsoft Office Applications
• Prior experience working within a Managed Service Desk provider (beneficial)
• Proven experience resolving incidents quickly by using remote support tools
• Exposure to HP and Dell hardware

We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basic knowledge and passion to learn more!

You will be a self-motivated IT Support Engineer, a good communicator, and have a natural desire to create a fluid environment. The successful 1st Line Support Engineer should have strong problem-solving abilities, organizational skills, and the ability to work as part of a team.

Apply now for immediate consideration for this IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.