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Tesco Shift Leader - Days

Tesco

Dundee

On-site

19 days ago

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Job summary

An established industry player is seeking a dedicated Shift Leader to join their vibrant team in Dundee. In this dynamic role, you will oversee daily store operations, ensuring a clean and well-stocked environment while leading a team to deliver exceptional customer service. With flexible working hours and a commitment to employee development, this position offers a unique opportunity to grow your career in a supportive and inclusive workplace. Join a company that values your contributions and provides a range of benefits to enhance your work-life balance.

Benefits

20 days holiday plus personal day

Flexible working options

10% discount on purchases

Access to wellbeing services

Life cover

Pension with matching contributions

Uniform provided

Colleague networks for support

Qualifications

  • Experience in a retail environment is preferred.
  • Strong leadership skills and ability to motivate a team.

Responsibilities

  • Coordinate team shifts and ensure store operations run smoothly.
  • Provide excellent customer service and support colleagues.

Skills

Customer Service

Leadership

Team Coordination

Problem Solving

Education

High School Diploma

Job description

The following content displays a map of the jobs location - Dundee

Job Reference: tesco/TP/14686330/930850/0

Number of Positions: 1

Contract Type: Permanent (5 days from 7)

Working Hours: 36.5

Location: Dundee

Closing Date: 23/03/2025

Job Category: Stores - Colleagues - Shift Leader

What’s in it for you

There are a lot of reasons why Tesco is a great place to work. Here are just a few of them:

  • Bags of variety: As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle.
  • We take your development seriously, so this is a great place to get on in your career. You’ll have ongoing learning opportunities and access to award-winning training.
  • It’s an inclusive place where everyone’s welcome. We celebrate the individuality of our colleagues.
  • Your voice matters, and we’ll always welcome and listen to your ideas and opinions.
  • We put your wellbeing first, and support is always available if you need it.
  • Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you’ll be in good company.

Our benefits include:

  • Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
  • Request flexible working from day one.
  • Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard.
  • Access to free wellbeing services with a range of resources to support your mind, body, and life.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  • Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
  • Uniform provided and policies to support you for all of life’s moments, big and small.
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About the role

Availability Window:

Days: Mon, Tue, Wed, Thu, Sat

From time: 05:30 to 14:30 (Mon-Wed), 14:00 to 23:00 (Thu), 09:00 to 18:00 (Sat)

Our Shift Leader rate of pay starts from £14.28 an hour; this increases to £15.41 for stores inside the M25. Additional payments may also apply depending on location and skills.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too.

Customers are at the heart of everything we do.

It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role.

  • Work in a fast-paced retail environment.
  • Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store.
  • Be there for customers, listening to them and helping to make sure they leave the store satisfied.
  • Look for ways to improve service, including coaching your colleagues.
  • Guide and support your colleagues in-store, ensuring a safe workplace.
  • Maintain a great understanding of how your store is performing.
  • Lead from the front, and set a great example for your colleagues.

Please note that you need to be 18 or over to apply for this role.

  • Support your colleagues, ensuring they deliver daily priorities.
  • Open and close the store, ensuring safety decisions are made.
  • Be the go-to person for colleagues in the absence of a manager.
  • Ensure the store is always clean, tidy, and well-presented.
  • Support managers to coordinate events.
  • Contribute to a great team atmosphere.
  • Provide great customer service.
  • Keep the team informed on communications and updates.
  • Stay knowledgeable about store performance.
  • Coordinate store improvements.
  • Follow health and safety routines.
  • Recognize and celebrate colleagues for great service.
  • Build strong relationships with colleagues.
  • Communicate clearly to keep your team informed.
  • Take the lead in the absence of your Manager.
  • Be a good decision maker and flexible thinker.
  • Inspire your team to deliver beyond expectations.
  • Be curious and look for ideas to serve our customers better.
About us

Our vision at Tesco is to become every customer's favourite way to shop. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means acting as a responsible and sustainable business.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are, we want you to feel represented and that you can be yourself at work.

We always welcome chats about flexible working. Talk to us throughout your application about how we can support.

We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive recruitment process.

Please note:

Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm.

On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date.

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