Sales Associate, Amazon Trained E-commerce Specialist (ATES)

Amazon; Milton Keynes; On-site; GBP 30,000 - 50,000

Job description

Sales Associate, Amazon Trained E-commerce Specialist (ATES)

Are you customer-obsessed, flexible, smart, and analytical? Are you a strategic yet execution-focused leader passionate about e-commerce? Are you an experienced, entrepreneurial professional with a strong work ethic? If so, this opportunity is perfect for you.

You will manage a set of partners (third-party vendors), primarily in tier 2/3 cities across India. The purpose of this role is to bring relevant sellers and product selection from these cities onto the Amazon.in platform through strategic partnerships. You and your team will be responsible for:

1. Identifying potential partners in assigned geography
2. Training new and existing partners on operational processes and sales strategies
3. Recruiting new sellers and expanding product selection
4. Providing day-to-day operational support
5. Managing seller account management through partners
6. Maintaining invoicing and payout cycles

Additionally, you will drive innovation and continuous improvement in processes and quality to enhance customer experience by collaborating with multiple stakeholders across different functions. This is an exceptional opportunity to join an entrepreneurial team solving challenging problems in the e-commerce landscape.

To succeed in this role, you must possess superior customer interfacing skills and demonstrate ownership, analytical ability, and meticulous attention to detail. You will operate in a fast-moving, sometimes ambiguous environment, requiring autonomous work and taking full responsibility for achieving business objectives. The role offers opportunities to develop original ideas, approaches, and solutions in a competitive and dynamic business climate.

Key job responsibilities

1. Demonstrate comprehensive understanding of Amazon's products and services, effectively communicating their functions and benefits to external audiences.
2. Recruit, train, and manage partners within a designated area or city.
3. Develop and implement standardized operating processes to enhance organizational scalability.
4. Leverage local market insights to define target seller base and industry verticals.
5. Proactively identify and engage valuable partners, sellers, and product selections.
6. Lead team efforts to acquire retailers with high-value product offerings and establish sustainable, long-term partnerships.
7. Collaborate with internal teams to assess seller requirements and implement ideas to boost seller success.
8. Conduct data-driven analysis to support and optimize seller success post-launch.

BASIC QUALIFICATIONS

- 2+ years of sales experience
- Bachelor's degree
- 2+ years of experience analyzing data and identifying performance drivers
- Excellent written and verbal communication skills
- Strategic thinking with methodical execution capabilities
- Proficiency in making data-driven decisions
- Comfortable in fast-paced, high-energy, multi-tasking environments
- Strong team collaboration skills

PREFERRED QUALIFICATIONS

- The ideal candidate will also demonstrate the following:
- Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.
- Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.
- Strong verbal and written communication skills with a demonstrated experience engaging and influencing senior executives.
- Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners. Demonstrated intense customer focus.
- Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.
- Proven ability to successfully thrive in an ambiguous environment and changing market conditions.
- Thinks strategically, but stays on top of tactical execution.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.