Technical Coordinator

Technical Coordinator - Automotive parts

We are hiring a Technical Coordinator to provide technical, product, and warranty support to customers and colleagues of a leading automotive parts supplier. This is an ideal role for a candidate with experience of working within aftermarket parts distributors, independent garages, or the parts or service departments of a dealer network. A technical knowledge of automotive parts is required.

What's On Offer:

Salary: £30-32k
Benefits: + enhanced pension + healthcare + life assurance + 25 days annual leave + excellent training
Office based Monday to Friday, commutable from Hemel Hempstead, St Albans, Berkhamsted, Harpenden, Luton, Amersham, Watford, Dunstable, Leighton Buzzard, Welwyn Garden City, Hertford, Borehamwood, Wembley, Harrow, Edgware.

The Candidate:

Our ideal candidate has some technical automotive knowledge, specifically around automotive parts. Ideal career history would include parts distributors, independent garages, or dealer parts and service departments.

Key skills and qualifications:

1. Exposure to automotive parts with a good level of technical insight.
2. A confident and professional telephone manner and the desire to answer customer queries via the phone.
3. An experienced user of Microsoft Excel.
4. Attention to detail with the ability to accurately record information and respond to warranty claims.
5. An inquisitive mind, able to conduct research where required.

The Role:

As a Technical Coordinator, your role is to support any technical, product, or warranty queries for the UK customers and colleagues. Your tasks will include:

1. Handling of catalogue and technical queries received by telephone, email, letter, or in person regarding products and their application.
2. The administration and processing of aftermarket products returned as warranty goods, maintaining databases, and liaising with claimants and suppliers.
3. Maintain and update various logs and prepare reports for management as required.
4. Create and control product bulletins in a timely manner.
5. Attend exhibitions, PR functions, and customer events where necessary and be prepared to travel within the UK on business if requested.

Ready to Apply?

Send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates, or give Kayleigh a call for more information.

Job Reference: 4200KB - Technical Coordinator - Automotive Parts

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