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National Account Executive

myrepeats.com

Leicester

On-site

GBP 60,000 - 80,000

Full time

22 days ago

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An established industry player is seeking a dynamic National Account Executive to drive revenue growth and manage high-value customer accounts. In this exciting role, you will cultivate strong relationships with key decision makers, ensuring accurate invoicing and payment commitments while addressing customer queries and complaints. Your expertise in key account management and sales will be essential as you navigate the complexities of licensing processes and contribute to continuous improvement. Join this forward-thinking company and help shape the future of music licensing, all while enjoying a collaborative and supportive work environment in Leicester.

Proven track record in Key Account management and sales.
Experience of using a CRM system and managing customer relationships.

Deliver revenue targets through key account management activities.
Build long-lasting relationships with key decision makers.
Chase and collect past due and aged debt within own portfolio.

Key Account Management

Sales

Customer Relationship Management

Negotiation

Objection Handling

A level education

Relevant work experience

CRM System

Microsoft Office

Can you imagine a world without music? Neither can we.

Key Details

We have an exciting opportunity for a National Account Executive to retain and grow revenue of high value and large customer accounts through developing and maintaining excellent business relationships with key decision makers in those organisations.

What you will be doing

To deliver revenue targets through core key account management activities and identify further opportunities for revenue growth.
To identify key decision makers for own accounts and build long lasting, close working relationships through regular dialogue.
To obtain all the relevant site / music usage information to enable accurate invoices to be raised.
To negotiate appropriately to secure licence reviews and/or increased revenues.
To complete reviews for customers in own portfolio, agreeing payment terms.
To ensure that all customer details are captured and processed accurately and efficiently through ongoing customer interactions.
To identify and contact all due and overdue accounts within own portfolio with a view to obtaining payment and payment commitments from customers, where appropriate.
To actively chase and collect past due and aged debt within own portfolio.
To work with the National Account processors to ensure workload is prioritised and managed effectively.
To use objection handling techniques to proactively resolve any customer queries or objections. Effectively obtain evidence of music usage to support potential infringement cases.
To educate and advise customers, positively reinforcing benefits of music to their business, while ensuring that they understand and are adhering to the contractual licensing terms and conditions.
To effectively build a network and represent the company at external client meetings and appropriate events.
To work co-operatively and supportively with other teams in order to ensure the customer experience is positive.
To respond to customer queries and ensure timely resolution of complaints.
To develop and maintain knowledge of accounts and sectors, in order to maximise specific revenue streams through proactive management and conversion of sales and upsell opportunities.
To develop and maintain knowledge within core licensing processes and procedures, including tariffs and Copyright Law.
To build and demonstrate business expertise and contribute to continuous improvement of licensing processes.
To effectively manage a workload that consists of time spent in customer meetings as well as time in the Leicester office.