Onboarding Assistant Amity Law · Bolton · Hybrid Remote

Amity Law is experiencing continued growth and we now have a new opportunity to extend our team further. We are looking for an Onboarding Assistant to join our fabulous team at our Horwich office!

DETAILS

Location: Paragon House, Horwich, Bolton

Hours: Full time hours 9am-5pm, Monday – Friday (flexibility considered)

In office/Hybrid working: Hybrid working available after successful probation period

Salary & Benefits: Up to £25k DOE, 25 days annual leave + Bank holidays & Birthday off

ROLE OVERVIEW:

To work as part of a team to achieve effective new client onboarding for Conveyancers. Working to deadlines to ensure clients receive a quote and are onboarded in accordance with SLAs. Support with opening and allocation of post, ensuring matters are allocated on the day of receipt.

MAIN RESPONSIBILITIES:

1. Ability to understand the differing areas of onboarding and liaising with clients and various third party referrers/conveyancing panels (training provided).
2. Understanding of conveyancing legal process, client care, anti-money laundering regulations, data protection, and other regulations that bind the legal industry, working effectively within the frameworks.
3. Provides quotations and performs chase routines according to published SLAs.
4. Ensures onboarding of clients captures all necessary and relevant requirements before transferring to case handlers.
5. Ability to work on own initiative, successfully prioritizing workloads to ensure deadlines are met.
6. Complies with internal and external regulatory requirements including but not limited to AML Guidance, Data Protection, CLC Outcomes, Client Care, published KPIs, and SLAs.

SKILLS & EXPERIENCE REQUIRED

1. Experience of working in a client-focused legal environment, preferably in conveyancing is desirable but not essential.
2. Strong administrative and communication skills with the ability to work as part of a team are essential.
3. IT literate, with experience of using legal systems required to enhance business performance and meet client expectations.

HOW TO APPLY

Follow the link or email Daniel Howard - Amity Law's Talent Acquisition Manager with your CV and interest in the opportunity to daniel.howard@amitylaw.co.uk