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SUPPORTED ACCOMMODATION MANAGER (Families and Young People)

Cyngor Caerdydd/Cardiff Council

Cardiff

On-site

GBP 60,000 - 80,000

Today
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Job summary

An established industry player is seeking a Supported Accommodation and Assessment Manager to lead their Family and Young Persons Service. This dynamic role offers the chance to make a significant impact on the lives of families and young people in need of support. The successful candidate will oversee a large portfolio of supported accommodation, manage a dedicated team, and work closely with external partners to ensure effective service delivery. If you are a motivated individual with a passion for helping others and the ability to thrive under pressure, this is an exciting opportunity to contribute to meaningful change in the community.

Qualifications

  • Experience managing a diverse team in a supported accommodation setting.
  • Ability to foster relationships with external partners.

Responsibilities

  • Manage the Family and Young Persons Supported Accommodation service.
  • Coordinate the Young Persons Multi-disciplinary Team.
  • Control the service budget and develop new accommodation.

Skills

Team Management

Relationship Building

Crisis Management

Understanding of Homelessness Issues

Education

Relevant Degree or Equivalent Experience

Job description

Cardiff council is looking to recruit a Supported Accommodation and Assessment Manager to manage the Family and Young Peoples Service that sits within the newly created Specialist Housing and Support Section.

Cardiff, like many other cities across the United Kingdom, is currently trying to adapt to the pressures being felt within the Housing sector. The Specialist housing service is facing unprecedented challenges, and we are looking for a candidate that can lead this large and diverse section.

This Service provides accommodation, advice, and support to families and young people in housing need who have complex support needs.

The service is substantial and has a wide range of residential buildings across its broad portfolio. The services within the section run 24/7, 365 days a year.

This role will have coordination responsibilities for the Young Persons Multi-disciplinary Team; therefore, this role will involve extensive partnership work.

About the job

The role of Supported Accommodation and Assessment Manager is an exciting opportunity for a committed individual to manage our accommodation and support services.

The post will have responsibility over all aspects of managing a large, supported accommodation portfolio.

The Supported Accommodation and Assessment Manager will be responsible for:

  • Managing the council's Family and Young Persons Supported Accommodation service, offering units of accommodation across multiple buildings.
  • Accommodating service users, with a range of complex support needs and managing staff members, across a 24-hour period, 365 days a year.
  • Managing and controlling the service budget.
  • Contributing to the development of new accommodation and modifying existing accommodation to increase available units.
  • Coordinating the Young Persons Multi-disciplinary Team.
  • Managing the Council’s relationship with relevant external partners, ensuring effective communication, task coordination, and challenging service decisions as appropriate.
What We Are Looking For From You

We are looking for dynamic, motivated, and creative individuals with the ability to foster positive relationships. The post holder will need to have team management experience and the ability to lead and support a busy team.

This is an exciting opportunity, and we are looking for a committed individual to make a real difference. Proven experience of working with people with a range of behaviours and an understanding of the issues faced by homeless families and individuals will be an advantage.

The working environment can be challenging, so the ability to remain calm under pressure will be an advantage. The role will require the successful candidate to support the management team with all aspects of the service.

Additional information

This post is subject to Disclosure and Barring Service Enhanced checks.

This vacancy is suitable for post share.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

As this is such an interesting role, we would encourage you to have an informal conversation in advance with Rebecca Callaghan at rebecca.callaghan@cardiff.gov.uk.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original, and does not include ideas or work that is not your own.

Please note the Council does not accept CVs. When completing the supporting information section of your application, please ensure you refer to the information located on our website:

Important information you need to read in order to complete your application:

Job Category: Housing

Department: Housing & Communities

Working Pattern/Contract Type: Full Time Permanent

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