Technical Support Coordinator

Are you a tech-savvy problem solver with strong coordination skills? Our client is on the lookout for a Technical Support Coordinator to join their fast-paced, tech-driven environment! If you have a knack for keeping IT service requests on track, ensuring smooth communication, and optimising workflows, this could be the perfect opportunity for you.

Your Key Responsibilities:

1. First point of contact for incoming support requests, ensuring seamless communication.
2. Prioritise, assign, and track tasks to keep projects moving efficiently.
3. Monitor progress and make necessary adjustments to meet deadlines.
4. Liaise with technical and non-technical teams, translating complex issues into clear actions.
5. Maintain detailed records and ensure best practices are followed.

Is This You?

Maybe you've worked within the IT sector in any capacity and are now looking for a change. Perhaps you want to step away from hands-on service desk challenges and into a more coordination-focused role. Or maybe this is exactly what you've done before, and you're looking for your next opportunity. Whatever your reason, we'd love to hear from you!

What We're Looking For:

1. Experience in IT service desk or technical support is a plus.
2. Strong communication and organisational skills.
3. Ability to juggle multiple tasks with a methodical, problem-solving mindset.
4. Thrive under pressure and adapt to shifting priorities with ease.

Perks:

1. Salary up to £40,000
2. Performance-based incentives.
3. Tools and training to support your professional development.
4. Regular team-building events.
5. An opportunity to grow your skills within a dynamic, tech-centric environment.

Ready to take the next step in your career? Apply today!

For your information:

1. Interested? Please send your CV in as a Word format only.
2. Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship).
3. Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee.

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.