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Housing Solutions and Homeless Prevention Officers - London - Job - iPeople SC Solutions Limited

iPeople Solutions

London

Hybrid

GBP 60,000 - 80,000

30+ days ago

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Job summary

An established industry player is seeking experienced Housing Solutions and Homeless Prevention Officers to join their dedicated team in London. This role is crucial in providing essential housing advice and support to individuals facing homelessness, ensuring they have the resources to transition into permanent housing. You will work closely with clients, offering guidance and assistance while maintaining accurate records and compliance with housing standards. If you are passionate about making a difference in people's lives and have a background in local authority housing services, this opportunity is perfect for you.

Qualifications

  • Experience in a similar role within local authority is essential.
  • Qualification in housing or a related social subject is required.

Responsibilities

  • Provide housing advice and support to households in temporary accommodation.
  • Ensure compliance with national and local housing standards.

Skills

Housing Advice

Homelessness Casework

Customer Service

Data Recording

Welfare Advice

Education

Qualification in Housing or Related Social Subject

Tools

IT Systems

Job description

Housing Solutions and Homeless Prevention Officers – London

iPeople SC Solutions is currently recruiting experienced Housing Solutions and Homeless Prevention Officers to work for our client based in London and surrounding areas.

The successful post holder will provide housing advice, homelessness casework and support households in temporary accommodation to rapidly move-on into PRS or other housing.

Duties and Responsibilities
  • Ensure all casework and housing data is accurately recorded on notes and IT systems
  • Ensure all housing meets required national and local standards and compliance
  • Ensure the provision of accurate and relevant housing, welfare, homelessness advice and support
  • To provide and support temporary accommodation residents to make informed housing solution choices
  • To support temporary accommodation residents to move on from temporary accommodation into the private rented sector or other housing
  • To provide an outstanding Housing Solution Service and ensure residents comply with the terms of their agreement and promptly take remedial action as required
  • To investigate and work in partnership to resolve management issues, such as ASH, hoarding, rent arrears, etc.
  • To work in partnership to identify and address welfare, housing, and homelessness fraud
  • Any other duties reasonably requested by management
Requirements
  • Previous experience in a similar role within local authority
  • Qualification in housing / related social subject
  • Enhanced DBS
  • 5 Years Work Reference
  • Knowledge and experience of delivering excellent customer service within a local authority housing and/or homelessness service

Working Hours: Monday to Friday – 9.00am to 5.00pm – Hybrid working is welcomed once the office-based induction period is completed.

If you are interested in this position, please apply with your CV.

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