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Retail Assistant Manager - Chatterton Road

St Christopher's Hospice

Bromley

On-site

GBP 25,000

Part time

7 days ago
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Job summary

An established community-focused organization seeks a Retail Assistant Manager to lead a team in a vibrant retail environment. This role involves overseeing daily operations, managing volunteers, and ensuring excellent customer service while contributing to a sustainable fashion movement. You will play a crucial part in raising funds to support vital palliative care services. If you have a passion for retail and community engagement, this opportunity offers a chance to make a meaningful impact while enjoying a varied and dynamic work environment.

Qualifications

  • Experience in a busy, hands-on environment with a focus on customer service.
  • Ability to lead and supervise volunteers effectively.

Responsibilities

  • Supervise a team of volunteers and manage store operations.
  • Oversee stock management, including sorting and displaying donations.

Skills

Customer Service
Leadership
Problem Solving
Retail Management

Job description

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Retail Assistant Manager - Chatterton Road

Department: Retail
Salary: £24,980 per annum FTE (£14,571 pro-rata)
Type: Permanent - Part Time
Hours: 21 hours per week based on a 7-day rota
Location: Bromley
Closing date: 7 April 2025

Do you have a passion for quality retailing, being part of your local community, and want to be a part of the sustainable fashion movement?

If this sounds like you, come and join the trading team at St Christopher’s where you will be working in one of our 20+ high street stores across South East London.

You’ll be reporting into the Retail Manager and taking on tasks allocated by them when you’re working together, or you’ll be taking on leadership duties in their absence and running the store. This includes opening and closing responsibilities.

You’ll be overseeing all areas of our stock journey, from sorting, pricing, and displaying donations to making a sale. Expect a varied role where no two days are the same and you see items you’ve never seen before every day.

This is a management position and includes supervising a team of extraordinary volunteers. They are all critical to success and it’ll be your job to create a welcoming environment for everyone while still getting the job done.

Who are we Looking For?
  • You’ll have good experience in a busy, hands-on environment where you are used to getting things done at pace.
  • You’ll have experience in a customer facing environment where you’ve delivered great customer service throughout your working day.
  • Retail experience is desirable but not essential.
  • Management or supervisory experience would be advantageous.
  • You’ll have great people skills and the ability to lead and supervise a group of superstar volunteers.
  • You should have the ability to problem solve and work under pressure while being self-motivated and driven.
Who are we?

We are proud to offer world class palliative and end of life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you, as we often say, we’re more than just a hospice. We are proud of our community programmes that offer practical, emotional and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home.

Being part of the retail and trading arm of the Hospice means raising vital funds to support this mission.

Please click on the ‘Apply Now’ button below in order to register and apply for this vacancy.

Closing Date: 7th April 2025

In the event we receive a high amount of applications, we reserve the right to close the job earlier than the initial closing date.

For any queries, please contact our recruitment line on 0208 768 4680

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