Accounts Team Leader

Serco; Frodsham; Hybrid; GBP 30,000; Full time

Job description

Location: Warrington (Office-based, flexible hours between 8:00am – 5:00pm)

Are you ready to take on a fast-paced, rewarding role where your skills in finance, utilities, and property management directly impact thousands of lives? If you're looking for a career that’s more than just numbers—where you can truly make a difference—then this is the role for you!

At Serco, we provide vital accommodation and support for asylum seekers, ensuring they have safe, comfortable homes while awaiting their asylum decisions. With a 7,000+ property portfolio, we’re on a mission to raise housing standards and deliver an exceptional service. And we need your expertise to keep things running smoothly!

What You’ll Be Doing

• Taking the Lead – Own the end-to-end management of utility and council tax payments, ensuring everything runs like clockwork.
• Problem-Solving Like a Pro – Work with suppliers, landlords, and internal teams to tackle queries and keep payments on track.
• Keeping Finances in Check – Process invoices, reconcile accounts, and make sure all financial records are spot-on.
• Building Strong Relationships – Collaborate with internal teams and external partners to ensure seamless service delivery.
• Driving Improvements – Look for smarter, better ways to handle payments, reporting, and team efficiency.

What We’re Looking For

• A sharp financial mind – Experience in utilities billing, finance, or property admin.
• Tech-savvy skills – Confident in Microsoft Excel, SAP, and financial reconciliation.
• A born leader – Comfortable managing a small team, training new staff, and leading by example.
• Exceptional attention to detail – You spot mistakes others miss and thrive on accuracy.
• Great communication & problem-solving skills – Able to work with a range of stakeholders to get things done.
• A commitment to making a difference – You’re motivated by more than just numbers; you want to contribute to something meaningful.

Why Serco

A place you can make an impact - The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.

A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

What we offer

Salary £30,000

Pension – 6%

Employee Assistance Programme

Chance to contribute to innovation in the public services

A company passionate about diversity and inclusion

A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality

A safe and supportive culture

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.