Resourcing & Engagement Officer

Company Description

Our office was established in 2016 and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.

Job Description

This is an opportunity to join an award-winning, progressive home care business based in our office in Warminster but also covering the North, West & South Dorset areas. We are dedicated to achieving the very highest standards of care. You will join a small relationship-driven team in a fast-paced environment who believe in value-based recruitment and are dedicated to developing and enhancing the care staff experience.

As the Resourcing & Engagement Officer for Home Instead you will be responsible for supporting our home care business with all forms of recruitment & resourcing campaigns, interviewing and selection, onboarding and working to enhance the candidate journey for new joiners as well as working with existing staff to ensure they are well supported in their role to deliver outstanding care.

Recruitment

1. Encourage and lead the development of networks in the local community and ensure regular community events planned throughout the year to promote Home Instead as an employer of choice.
2. Lead all aspects of recruitment activity ensuring compliance with Franchise Standards and regulatory requirements through effective management of the Care Professional team.
3. Ensure recruitment strategies are in place, including creative recruitment campaigns, proactive sourcing of Care Professionals through various means and interesting, innovative, and timely content for social media.
4. Ensure the accuracy and integrity of recruitment-related information using the Smart Recruiters Applicant Tracking System (ATS).

Retention and Structured Support

1. To ensure the end-to-end candidate experience is a positive and engaging proposition.
2. Monitor the quality of annual appraisals and coach and develop key players in this area.
3. Monitor staff welfare, morale, and wellbeing.
4. Responsible for planning structured team meetings and social events.
5. Owner of reward and recognition programmes and communicating all the Home Instead resources available to the team.
6. Review completion of exit interviews and identify any common threads to share with the wider key player team to put solutions in place.
7. Overall responsibility for employee files; ensuring that they are all compliant, up to date and accurate.
8. Ensure compliance with Home Instead's Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.

Qualifications

We will expect to see the below skills for all applicants:

1. Experience of working within the care sector - this job would suit those looking to take a step up from a Senior Care Worker role who enjoy a structured environment and are exceptionally well organised and detail-oriented.
2. Experience of staff resourcing, interviewing, and onboarding.
3. Strong interpersonal skills and ability to develop and maintain candidate relationships with an ability to understand people and establish individual needs.
4. Evidence of an outward community-based focus and ability to communicate with enthusiasm and confidence to persuade and influence.
5. Ability to work to best practice standards.
6. Energy and a drive to succeed.

It would be highly desirable for the successful candidate to have achieved their Level 3 Diploma in Health & Social Care award.

Additional Information

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.