Senior Associate, Client Service

BNY Mellon Capital Markets, LLC; Manchester; On-site; GBP 35,000 - 65,000

Job description

Senior Associate, Client Service (German Speaking)

BNY Greater Manchester, England, United Kingdom

Job Description
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what it is all about.

We’re seeking a future team member for the role of Senior Associate to join our Treasury Services Client Servicing team in EMEA. This role is located in Manchester.

In this role, you’ll make an impact in the following ways:

• Servicing clients across different market segments and/or regions with multiple countries and languages.
• Serve as the main contact for day-to-day client inquiries and manage different types of investigations including resolutions on specific products such as payment, trade, or any other BNY Mellon product/service issues.
• Provide functional support to internal clients including data collection and preparing reports for AML/KYC compliance information on clients.
• Provide day-to-day servicing support to BNY Mellon Treasury Services Relationship Management and maintain a positive client experience for our existing and potential new clients.

To be successful in this role, we’re seeking the following:

• Direct Client Facing Experience within Financial Services.
• Experience of correspondent banking or understanding of the payments product and life cycle.
• Experience of discussing client digital solutions with clients.
• Experience of working in a global team.
• Fluent in German.

Our Benefits And Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Other