IT Asset Administrator

S Three; Glasgow; Hybrid; GBP 25,000 - 45,000

Job description

SThree are delighted to announce that we're looking for a talented IT Asset Administrator to join our wonderful team!

The chosen candidate will support SThree's overall purpose to 'bring skilled people together to build the future'. In SThree's journey towards total spend transparency and more centralised spend control, this role holder will need to embrace new behaviours, processes and policies, achieving a balance between regional and group needs.

The role of the IT Asset Administrator is to actively manage hardware and software assets within SThree, managing the full life cycle of assets from acquisition, operation, maintenance to disposal. This includes planning, monitoring, reporting and recording software licenses and/or hardware assets to ensure compliance with vendor contracts.

Another element of this role will be supporting the provisioning and management of mobile devices into our mobile device management platform.

About us

SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. Elevating expertise and energising progress for everyone.

Operating through a global house of specialist recruitment brands we know how to achieve the goals of STEM professionals seeking both permanent and contract work and understand the organisations who need them. The world is changing. And the people who change the world work with us.

What are the day-to-day tasks?

• Take ownership of product issues to ensure problem resolution.
• Apply tools, techniques and processes to create and maintain an accurate asset register.
• Explore opportunities for maximizing or exploiting unused or partially used IT assets to achieve full efficiency and ROI from company resources.
• Contribute to external relationships to implement plans for the safe disposal of obsolete assets.
• Validation of orders/requests from internal customers across the Group.
• Ordering and checking delivery of assets in accordance with agreed time frames.
• Monitor the joiner, mover, leaver process and take steps to recoup issued company equipment, then re-distribute equipment where appropriate.
• Participate in evaluation of the asset management process and recommend process improvements where appropriate.
• Produce reports and analysis to support asset management activities and aid decision making.
• Liaise with multiple mobile providers globally across different time zones to ensure the best service is attained and is in accordance with contract terms.
• Oversee mobile invoicing activities, ensuring contracted rates materialise, querying any mismatch of costs.

What skills and knowledge are we looking for?

• Strong Administration experience, ideally in Professional Services.
• Able to establish effective internal and external customer relationships at every level.
• Able to anticipate and adapt to customer needs and requirements.
• Ownership of issues through to resolution.
• Proactive in their approach, thinks outside the box to offer innovative solutions.
• Familiarity with Microsoft Office tools, general accounting principles, and basic IT terminology.
• The following experience would be advantageous, however not necessary:
  • Experience of the mobile telephone industry (either network or hardware).
  • Working knowledge of Apple Business Manager and InTune.

Benefits for our U.K. teams include:

• The choice to work flexibly from home and the office, in line with our hybrid working principles.
• Bonus linked to company and personal performance.
• Generous 28 days holiday allowance, plus public holidays.
• Annual leave purchase scheme.
• Five days paid Caregiver/Dependant leave per annum.
• Five paid days off per year for volunteering.
• Private health care, discounted dental insurance and health care cash back scheme.
• Opportunity to participate in the company share scheme.
• Access to a range of retail discounts and savings.

What we stand for...

We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.

While SThree is committed to hybrid working and these roles will fall under this policy, it is important to note that for a successful and efficient delivery of the project there will be a requirement for extended attendance in the office in line with the hybrid working policy.