Public Relations and Communications Manager

Migrant Help; Dover; Remote; GBP 60,000 - 80,000

Job description

Public Relations and Communications Manager

Location: Home Based

Contract: Permanent

Closing Date: 10 March 2025

The role

Part of the Communications team, the Public Relations and Communications Manager is an exciting role at Migrant Help. You will work closely with the Head of Communications to deliver all external and internal communications, helping develop and implement the organisational communications strategy, ensure effective media engagement, and take a leading role in Migrant Help’s campaigning activities.

This is an exciting time to join the Communications Team as we explore new ways of reaching audiences, changing public perceptions and sharing the stories of our clients. We continue to look at new initiatives and innovative ideas on how to grow the positive impact of our organisation and amplify the voices of the people that we support.

If you have demonstrable experience working within communications and public relations on a managerial level, the ability to influence, persuade and negotiate, and are looking for an exciting role that makes a difference, we’d love to hear from you!

Role responsibilities

• Help develop and implement Migrant Help’s communications strategies that will increase the reach and impact of the charity’s work
• Lead on both proactive and reactive media engagement
• Cultivate relationships with influential print, digital and broadcast journalists or thought leaders within our sector
• Write or approve media releases and other press materials, be the first point of contact for media enquiries, brief spokespeople within the organisation as required
• Work closely with external PR agency on all public relations activities and awareness raising campaigns
• Undertake the necessary monitoring and evaluation to determine the success or otherwise of communications and public relations activities
• Support and develop a team of communication officers to deliver high quality and timely work
• Develop and promote Migrant Help’s brand voice and act as a ‘brand guardian’ ensuring consistency across all internal and external communications
• Write or approve digital content for our website and social media outlets in collaboration with the Senior Digital Marketing Officer
• Promote the organisation to relevant bodies / key decision makers in the public, private and voluntary sectors
• Raise visibility and enhance Migrant Help’s status as having a positive impact on the community
• Support the charity’s fundraising activities
• Contribute to the production of content for corporate partners, bids, fundraising, information and marketing materials, as necessary
• Provide communications support for external conferences and events as required
• Create focused, engaging, effective and beneficial internal communications
• Deputise for the Head of Communications as required
• Promote equality, diversity and employee rights and obligations in all actions and activities
• Demonstrate the behaviours required of a communications professional at all times

The experience and skills you need

• Experience of utilising social media and other digital channels to raise support and awareness
• Excellent writing and editing skills and the ability to write compelling copy for a wide range of channels and audiences
• Demonstrable success in leading on media engagement, both proactive and reactive, and building relationships with journalists
• Creative approach to developing, implementing and evaluating organisational communication activities
• Tact and diplomacy when dealing with sensitive / complex issues

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore:

• This post is subject to a Disclosure and Barring Service (DBS) check therefore applicants must:
• Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.)
• Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

About Migrant Help

Migrant Help is a leading charity that has been established for over 60 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.

At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.

These are some of the benefits we offer

• Our working week is 35 hours per week offering flexibility and work life balance
• Enhanced family friendly provisions
• Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata).
• Option to buy or sell up to 5 days of annual leave
• Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions.
• Migrant Help offers employees a non-contributory pension scheme; Migrant Help pays 8% worth of employee salary into the pension scheme.

How to apply

To apply for this role, please click on the 'use this link to apply' button and complete the online application form attaching a copy of your CV and cover letter.

Selection Criteria

Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply.

We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job.

Please note this vacancy may close early depending on applications received.

As part of your role, it is important you operate within Migrant Help’s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.