Senior Client Partner (Full time, full remote)

Grasp; United Kingdom; Remote; GBP 40,000 - 80,000; Full time

Job description

Senior Client Partner (Full time, full remote)

-- This is a full-time, fully remote position open to candidates worldwide --

[About Grasp]

Grasp is one of the fastest growing AdTech SaaS businesses. Founded at the end of 2020, Grasp is now a dynamic, international team of 15. Acquired at the end of 2023, Grasp is also part of MIQ, a major player in programmatic advertising with 1000+ employees worldwide.

Our solutions focus on operational excellence of media buying, across Social, Search and Programmatic for the industry’s largest advertisers. We work globally with brands like L’Oréal, Pepsico, and media agencies such as Havas Media Worldwide, GroupM, etc, supporting 20,000+ users around the world.

And one of the key cornerstones of Grasp’s business is our stellar client services team. To further drive relationships with our existing clients, we are now looking for an experienced, strategic & commercially-minded Senior Client Partner to join our team.

This is a full-time, fully remote contract. If you’re based outside of France, you’ll work 100% remotely. If you’re in France, you have the flexibility to work remotely or use co-working spaces at your convenience in Paris, where you can meet the team at your own pace. We’re flexible!

Responsibilities:

1. Own and grow a portfolio of strategic international clients, acting as their trusted advisor and champion within the company.
2. Develop and execute commercial strategies to drive upsell, cross-sell, and renewal opportunities, in partnership with sales and product stakeholders.
3. Lead quarterly business reviews and long-term account planning with C-level and senior client stakeholders.
4. Monitor account health, identify risks or opportunities, and proactively develop plans to drive retention and expansion.
5. Provide strategic insight to internal teams by representing client needs and market trends.
6. Mentor and guide junior members of the Client Services team to support operational excellence and client satisfaction.

[Qualifications]

1. Proven experience (3+ years) in client success, strategic account management, or commercial partnership roles—preferably in SaaS, ad tech, or digital media.
2. Strong business acumen and a track record of managing multi-market accounts or complex client portfolios.
3. Excellent relationship-building and communication skills, with confidence interacting with senior stakeholders.
4. Ability to think strategically and commercially, while remaining customer-centric.
5. A collaborative mindset, with leadership instincts and the ability to inspire teams across disciplines.
6. Native English speaker required; fluent French is a strong plus.
7. Media agency, or adtech, or media planning experience required.

Join a fast-growing, international company shaping the future of digital media operations for the world’s largest and most innovative advertisers.

Enjoy a flexible work environment: you can be full remote from outside of France, and we can also combine remote work with access to vibrant co-working spaces in Paris.

Be part of a tight-knit, friendly, and diverse team —we're proud to have 0 employee churn since the company’s inception!

Take part in super fun offsites across Europe.

Contribute to a company that values ownership, autonomy, and impact—you’ll have the space to lead initiatives, shape our client strategy, and grow with us.

Application Process: Given the high amount of applications received, please send your CV and motivation letter (REQUIRED) to Côme COLIN ([e-mail]).

What we expect from the motivation letter: we want to understand what you know about Grasp, what motivates you to apply for this job position, and why you think you are a good fit.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Development and Sales
• Industries: Technology, Information and Internet