QLIK BI Architect and Analyst

AYMES | B-Corp; United Kingdom; Remote; GBP 50,000 - 90,000; Full time

Job description

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Head of Internal Operations and Talent at AYMES International Limited

Position: QLIK BI Architect and Analyst

Location: Fully Remote

Reports to: Finance Director

Type: Full-Time/ Permanent

Role overview

The Business Intelligence function is an analytical service providing information, analysis and analytical support. We have an aim of 'do once and automate' wherever possible. This approach reduces the analytical overhead and ensures consistency of reporting.

This role sits in the Business Intelligence function which is the main point of contact for most of the team, responding to ad hoc requests and identifying and working with the other functions to support with insightful analysis.

This role will often work as part of multi-disciplinary pods, made up of colleagues, both internal and external to the Insights and Intelligence function, to deliver on projects that require a range of skills and knowledge.

Key Focus Areas:

• You will help drive the strategy and implementation of Business Intelligence across the business, both managing the day-to-day workload whilst overseeing the long-term developments of data from the Customer Data Warehouse, source systems and future roll out of advanced/predictive analytics.
• Have the strategic vision to develop and create a BI analytical centre of excellence for the business.
• As Senior Analyst on insights, you will play a pivotal role in gathering and utilising insights and research to analyse, adapt and shape the business decisions we make.
• You will own and deliver the insight plan across quantitative and qualitative research methods.
• Support all departments in their insight needs and work with them to build and deliver appropriate plans.
• Develop quarterly debriefs to encompass all insight to be shared internally and externally via written and verbal presentations as required and appropriate for the audience.
• Support key programmes and projects with their insight needs.
• Be one of the champions of the voice of customers across the organisation and be seen as the go-to person for insight and understanding; work cross-functionally to ensure insight is a key input to any major decision-making and planning.

Roles and Responsibilities:

• Unlocking value and insights by joining and analysing data sets from across multiple sources and creating a “once source of truth” in Qlik as the main platform (or any other data insights platform).
• Drive the strategy and implementation of Business Intelligence Insights and Analytics across the business.
• Manage the day-to-day workload whilst overseeing the long-term developments of data from the Customer Data Warehouse, source systems and future roll out of advanced/predictive analytics.
• Develop the strategic vision and create a BI analytical centre of excellence for the business.
• Strong technical experience, including knowledge of SQL/MySQL and advanced Excel skills including VBA.
• Experience in data visualization tools (e.g., QlikView, Power BI, Tableau, Domo, etc.) and a good understanding of how to manipulate and interpret complex/imperfect data sets.
• Pivotal role in gathering and utilising insights and research to analyse, adapt and shape the business decisions we make.

Technical Expertise:

• Manage and maintain technical systems, including but not limited to, Qlik, Clickup, Salesforce, SAP Business 1, Pardot, etc., and any other information systems acquired.
• Be the expert on defining which systems are optimal to suit company needs and requirements.
• Support all departments, key programmes and projects in their insight needs and work with them to build and deliver appropriate plans.
• Develop debriefs (monthly/quarterly) to encompass all insight to be shared internally and externally via written and verbal presentations as required and appropriate for the audience.
• Be seen as the go-to person for insight and understanding.
• Work cross-functionally to ensure insight is a key input to any major decision-making and planning.

ISO27000 Compliance: Serve as an internal auditor to ensure compliance with ISO27000 standards. Ensure GDPR protocols are adhered to across all systems and platforms.

FOI Protocols: Act as BI Records Manager, ensuring Freedom of Information (FOI) protocols and procedures are followed.

Customer Onboarding: Ensure effective and smooth onboarding processes for new customers within any platforms internally and provide support for any systems glitches or failures in product purchasing across the Sample Service systems or work with external service providers for solutions.

Qualifications:

Degree/Diploma in Business Intelligence, Data retention platforms, IT systems and Microsoft Office Suite systems or work experience equivalent.

QLIK certification.

Key Skills:

• Analytical Subject Matter Experts.
• Ability to provide Descriptive and Diagnostic Analysis.
• Ability to understand and anticipate requirements.
• Pro-actively Identify Improvement Opportunities.
• Initiation & interpretation of in-depth analysis.
• Liaison with other teams on Data & Analytics requirements.
• Horizon scanning.
• Problem Structuring – solutions orientated.
• Ability to tell an accurate and useful story from data source that helps guide business decisions.
• Commercial astuteness as relates to data interrogation and optimisation.
• Ability to communicate effectively on datasets and data sources and in assessing quality and reliability of sets and outcomes.
• Proven experience building Business Intelligence reports.
• Experience of triangulating data from different sources and demonstrate an appreciation of the differences that might occur in large datasets.
• Able to guide the team in best practice of quality assurance within data input, control and analytics.

• Knowledge of ERP and CRM systems, in particular Salesforce and SAP Business 1, Pardot, etc.

Personal Attributes:

• Highly organised and detail-oriented.
• Ability to work independently and as part of a team.
• Strong leadership and motivational skills.
• High level of integrity and professionalism.
• Solutions orientated self-starter.
• Able to work autonomously.
• Excellent communication skills across all levels.
• Organised, efficient, professional.

Unfortunately due to the number of applications received, only those shortlisted for interview will be contacted. We wish everyone success in their career search.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development and Sales

Industries

Hospitals and Health Care