Retail Operations Administrator

Fenwick Limited; Bracknell; On-site; GBP 15,000 - 25,000; Part time

Job description

We have an exciting opportunity for a Retail Operations Administrator to join our Store Operations team, within Fenwick Bracknell!

About the role

Our Retail Operations team play a pivotal role in the store, owning and coordinating our processes and procedures. You will work collaboratively to ensure all our teams are supported daily; whilst you may not be customer-facing, your role is vitally important for our store’s success!

Please note that this is a part-time opportunity of 10 hours per week.

When you join Fenwick, you’ll receive:

• 25% Colleague Discount (across most areas)
• 28 days annual leave (increasing by 1 day each year to a maximum of 33 days)
• Birthday day - 1 additional day off in the month of your birthday
• WeCare: a 24/7 online GP, mental health support service, get fit programme and more
• Pension scheme

What we are looking for in a candidate…

• An enthusiasm for working in a premium retail environment
• Experience of working within a similar administrative role (Desirable)
• Passionate about delivering excellent customer service, even if indirectly
• Highly organised, IT literate, and comfortable with using various systems
• An excellent communicator with strong interpersonal skills

About Fenwick

Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before.

We work collaboratively, and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams, plus our valued restaurants and distribution centres. We are always on the lookout for talent to join our ever-growing family to exceed our customers' expectations.