Education Welfare Advisor

Education and Academic Services – Welfare and Wellbeing Service

This role offers the opportunity for hybrid working – some time on campus and some from home, but this can be flexible according to business needs and individual preferences. This post will be based on Streatham Campus, primarily in Building One.

This full time (36.5 hours per week) post is available immediately on a fixed term basis until 31^st December 2025.

Summary of the role

Working as an embedded and fully collaborative member of the Education Welfare Team, within Wellbeing Services, the post holder will play a key role in providing effective, professional and sensitive support to students who are experiencing welfare difficulties that are impacting their ability to study.

This role will provide guidance, advice and signposting to students on a range of issues, in particular issues relating to welfare, health, personal problems and support for study plans for academic progression. This role does not directly itself provide specialist practitioner support or clinically qualified treatment.

Please ensure you read the Job Description and Person Specification for full details of this role.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).

We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students.

We are proud signatories of the Armed Forces Covenant and welcome applications from service people.

Our Equality, Diversity and Inclusion Commitment

We are committed to ensuring reasonable adjustments are available for interviews and workplaces. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength.

Benefits

We offer some fantastic benefits including:

• 41 days leave per year
• Options for flexible working
• Numerous discounts at leading retailers
• Onsite gyms on all of our campuses and a cycle to work scheme
• Sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy
• Stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Education and Academic Services

In collaboration with the academic Faculties, the Education and Academic Services (EAS) Directorate provides all of the key administration and education support activities that underpin the student experience from Freshers’ Week to Graduation.

Further information

Before submitting an application you may wish to discuss the post further by contacting the Pathway Lead – Education Welfare and Wellbeing Promotion, Emma Doyle, by email at E.R.Doyle@exeter.ac.uk