Education Services Officer

Manchester Metropolitan University
Manchester
GBP 40,000 - 60,000
Job description

An exciting opportunity has arisen within Curriculum Services. We are seeking to appoint a motivated and knowledgeable individual to the role of Education Services Officer (Curriculum Data).

The Team

We have three teams within Curriculum Services: Curriculum Approval; Curriculum Review and Enhancement; and Curriculum Data. The successful candidate will be situated within Curriculum Data.

The Role

We are currently at a point in which we are transitioning away from our current student record system into a system with new and different functionality, both of which hold extensive curriculum data. We have also introduced a supplementary system that will hold further information about our curriculum, which will support approval and amendment activities for colleagues across the University. As an officer within the Curriculum Data Team, you will have oversight of, and maintain, our curriculum systems, ensuring a high level of data quality is maintained to support downstream processes and systems. You will actively work with colleagues across Professional Services and the wider University to achieve this.

Please note that it is expected that all colleagues carry out cross-team and directorate work as and when required, such as supporting graduations, student enrolment, and clearing.

Ideal Candidate

We are looking for someone who:

  1. Has a passion, ability, and experience in delivering high levels of stakeholder engagement and effective communication;
  2. Has the ability and confidence to write formal reports and presentations to update key stakeholders;
  3. Feels comfortable taking ownership of and resolving complex queries, working collaboratively with all stakeholders;
  4. Is knowledgeable and has an understanding of the importance of data quality and the impact it can have on institutional reporting, processes, and decision-making.

For a full list of desirable and essential criteria, please view the linked job description.

How to Apply

Please ensure that you include a CV and a detailed cover letter, no longer than two pages, with your application.

Shortlisting is carried out based on your CV and cover letter, so please be clear about how you meet each criterion within the Person Specification (found in the Job Description below) and give evidence of your experience.

We will be asking each shortlisted candidate to take part in a three-hour Microsoft Excel literacy test before their interview, which can be done remotely. Further information about this will be sent to shortlisted candidates.

Interviews for shortlisted candidates will be held on Monday 23rd and Tuesday 24th September and will take place on our All Saints Campus at 6 Great Marlborough Street (6GMS).

For any questions about the role, please contact Stuart Cannell, Head of Curriculum Services (s.cannell@mmu.ac.uk).

Manchester Met University is committed to creating an intentionally inclusive culture of belonging that promotes equity and celebrates diversity. We understand the importance of having a diverse workforce and the benefits it can bring to ensuring diversity of thought and innovation in everything we do. We, therefore, encourage applications from our local and international communities, in particular people from ethnic minority groups, disabled people, and people who identify as LGBTQIA+.

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