Sales Support Administrator

Sales Support Administrator

Location: Northampton
Hours: Full-time
Salary: £25,000 - £30,000 per annum (depending on experience), plus monthly commission typically ranging from 10% - 20% of basic salary per annum

Overview

An exciting opportunity has arisen for a dedicated and detail-oriented Sales Support Administrator to join a leading finance provider. This role offers the chance to become an integral part of a dynamic team, supporting both the brokering and lending functions by managing key administrative tasks throughout the sales process. The successful candidate will play a vital role in ensuring the Sales Team and CRM systems remain up to date, facilitating a seamless and efficient process from start to finish.

Key Responsibilities

1. Providing comprehensive administrative support to the sales team, including compiling, creating, and reviewing finance documents, quotations, and proposals.
2. Submitting finance applications to lenders via online portals.
3. Conducting credit checks and verifying lending rates for client proposals.
4. Arranging signatures for finance documents and ensuring document accuracy before authorisation for payment.
5. Maintaining accurate records in the CRM system and ensuring proper filing of client information.
6. Preparing invoices and commission documents, ensuring accuracy of details such as serial numbers, company details, and addresses.
7. Compiling payout packs post-signing for submission to lenders.
8. Assisting with client onboarding processes, including KYC checks.
9. Handling inbound calls and enquiries, directing them to the appropriate team members.
10. Conducting outbound calls to lenders and suppliers to facilitate sales progress and obtain required documentation.
11. Supporting the internal credit team with credit searches.
12. Undertaking any other duties relevant to the role.

1. A degree qualification is preferred. Strong academic background, including A-levels (or equivalent).
2. Proven experience in providing professional administrative support within a sales environment.
3. Excellent communication skills, both written and verbal.
4. A positive and engaging telephone manner.
5. Strong critical thinking skills with the ability to identify and resolve issues proactively.
6. Proficiency in Microsoft Office and experience using CRM systems; familiarity with Xero is advantageous.