IT Operations Governance Policy and Process Specialist | S3| CIO | Milton Keynes

IT Operations Governance Policy and Process Specialist | S3| CIO | Milton Keynes

Country: United Kingdom

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The purpose of the role is to ensure that San UK Group remains in compliance with UK regulations. The role holder will act as an IT Controls Specialist for IT Operations and will be the primary subject matter expert of IT governance, risk, and compliance, expected to lead interactions with internal/external stakeholders, clients, corporate Risk, Governance and internal auditing.

The role holder will work in close collaboration with Service Management, Service analytics and various functions of IT operations, with a specific focus on continuous monitoring and auditing of governance processes and their compliance with internal and external regulatory reporting.

The difference you'll make:

• Ensuring alignment of Standards, policies and procedures for IT operations, identifying risk and the necessary internal controls required to achieve control compliance objectives.
• Leading consultation and remediation on issues that arise inside the required execution of controls within the IT Control Framework, collaborating in new and developing areas of the business ensuring compliance with internal control practices.
• Researching and utilising operational risk practices for the area of responsibility - IT Operations, producing a range of reports including formal Attestation statements on the status and health of IT systems/software reviews.
• Driving and managing the evaluation, testing, and validation of IT systems, services and/or software in line with internal and external control requirements.
• Coordinating the completion of reporting requests to present at relevant forums and committees for decision making.
• Developing and maintaining appropriate report repositories, collaborating with service analytics, service management and IT operations functions.

What you'll bring:

These are the essential requirements you need to be successful in this role:

• Risk control and governance experience, maintaining all governance requirements for internal and external audits.
• SOX compliance.
• Demonstrable knowledge and skills of statutory reporting matrixes and processes, to meet both organisation (internal) and external (statutory) requirements.
• Experience with reporting, presentation and data analysis skills.

It would also be nice for you to have:

• Experience within Banking or Finance would be advantageous.

What else you need to know:

This role is based in Milton Keynes.

We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).

If you apply for this role in this location, it's important you consider your travelling distance, time and cost from your home to the office location.

We're happy to discuss specific working patterns and arrangements within this hybrid approach during the recruitment process.

If you're interested in this role but with part-time hours or a job-share we would still love to hear from you and discuss these.

Application process:

If your application is successful, a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree, we will send your CV to the hiring manager to review. For this position, the interview process will be:

1. 1st Stage - Technical Interview - this will be a 30-minute technical interview with one of the team.
2. 2nd Stage - A one-hour formal interview where we will ask both technical and competency-based questions. This can be done virtually or face-to-face depending on your situation.

If there's anything we can do in the recruitment process to help you achieve your best, please let us know.

Inclusion:

At Santander, we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you:

As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs:

• Eligible for a discretionary performance-related annual bonus.
• We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
• 30 days' holiday plus bank holidays, which increases to 31 days after 5 years of service, with the option to purchase up to 5 contractual days per year.
• £6,000 car allowance per year.
• Company-funded individual private medical insurance.
• Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, and health assessments.
• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
• Share in Santander's success by saving or investing in our share plans.
• As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services.

Learn more about our benefits and family-friendly policies.

What to do next:

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.