Income Auditor - Hotels

As the Income Auditor, you will maintain procedures necessary to verify the accuracy of all revenue and adjustment postings, investigate all complimentary rooms, market code statistic reports, miscellaneous and adjustment vouchers, managers check, rate discrepancies, and balance of all interface systems, as well as the accuracy of the Daily Revenue Report. You will ensure that all revenues and payments are correctly posted into the PMS system and accurately reported in the General Ledger, and check and reconcile the trial balance daily.

RESPONSIBILITIES

Some of the responsibilities are:

• Audit Hotel's daily sales and tally them with Opera / Mews for accuracy
• Audit F&B and all other hotel revenue generated and ensure accuracy
• Validate and upload daily revenue and statistics journal into our ERP, ensuring all revenues and payments are captured and balanced
• Ensure timely preparation and distribution of daily revenue report
• Preparation of Daily, weekly sales summary report for HODs / Ownership
• Review all discounts and allowances and ensure they are properly authorized and report all deviations from prevailing policies and procedures
• Reconcile all cash and card transactions and make any corrections where necessary
• Reconcile and monitor all BACS receipts from customers and liaise with Front Office and Reservations departments to ensure timely postings
• Check the authenticity of all FO paid outs / Complimentary rooms / Rebates and Refunds
• Perform month-end closing and ensure that the trial balance agrees with the general ledger
• Ensure all credit cards are reconciled vs. revenues on a daily basis
• Prepare monthly balance sheet reconciliations for review and approval by the Head of Finance at the end of each month, reconciling all bank receipts, Sales Ledger, Deposit Ledger, and Guest Ledger.
• Respond to customer queries regarding refund requests
• Calculate and reconcile Travel Agency commissions monthly against all TA invoices.
• Reconcile Rooms and F&B Service charges and Gratuities
• Work closely with Front Office and Food & Beverage to ensure postings are accurate and any discrepancies are resolved in a timely manner
• Ensure all open PM accounts are resolved and charged daily
• Any other Ad-hoc duties as required by the Head of Finance

• Ideally experienced in a similar position (minimum 2 years) and be familiar with hotel Income audit policies
• IT literate with experience in Hotel PMS and POS systems (Opera/MEWS/Lightspeed/Aloha)
• Excellent verbal and written English communication skills
• Strong attention to detail
• Knowledge and experience of Accounting & Audit Procedures
• Overall understanding of Hotel Standard Operating Procedures
• Some experience in other aspects of hotel finance beneficial (AP / Management Accounts / F&B cost control)
• Organized and deadline-driven
• Hardworking, dedicated with a can-do attitude
• Ability to work independently in a fast-paced environment under pressure