Senior Operations Analyst

Icebreaker; London; On-site; GBP 40,000 - 80,000; Full time

Job description

*** This is an office based role, you must be able to commute to and work in the City of London as a norm***

About us

Archax operates a centralized crypto exchange alongside an FCA-regulated Multilateral Trading Facility (MTF). In addition to these core services, Archax offers a comprehensive suite of solutions, including primary markets, OTC trading, and custody services for crypto assets, FIAT currencies, and securities. The platform also specializes in tokenization services, bridging traditional and digital finance.

Archax’ s vision is to create a fully digital capital markets ecosystem that seamlessly integrates traditional financial infrastructure with blockchain and distributed ledger technologies (DLT).

The role

As Senior Operations Analyst you will be part of the Operations team, the engine room of our business, where you will drive the run the existing operational processes and reconciliations across a number of existing high-volume products. You will have the opportunity to help identify, create, and implement new operational processes for new innovative products as we create new digital instruments.

You will have the drive to create and initiate change within the Operations function to enable the business to be as efficient as possible and meet our numerous regulatory obligations. You will use your accounting and in-depth excel skills to help create and improve our reconciliation processes.

Archax is an innovative and collaborative environment, the successful candidate will be an enthusiastic individual who can engage with all areas of the business including Sales, IT, Compliance and Finance and be able to view the business in the context of each stakeholder.

Volumes are increasing across our various product lines, from money Market Funds to Crypto OTC to the spot exchange. Operations is and will be processing ever increasing volumes of digital assets, traditional instruments and crypto as well as onboarding clients and managing client relationships. This is a fast-paced workload with key deadlines and attention to detail and the ability to carry out multiple tasks quickly is essential. We need pro-active, experienced operations specialists who can understand the importance of deadlines and process.

Key Accountabilities/Responsibilities:

• Take ownership of, maintain, and improve internal operational processes that are essential in supporting the company’s day-to-day running.
• These include CASS and non-CASS reconciliations, OTC settlements, client support tickets and onboarding clients.
• Performance of approve daily reconciliations including CASS client money and asset positions.
• Creation of reconciliation processes and automation.
• Onboarding of clients to the exchanges including dealing with client queries and due diligence, KYC and AML checks.
• Supporting the operation of both the crypto and MTF exchanges.
• Resolve client enquiries in a timely fashion.
• Producing MIS and regulatory reporting.
• Perform ad hoc UAT system testing.
• Engage in projects as and when required.

Advanced Analytical Skills

• Data Reconciliation & Analysis – Ability to perform and approve daily reconciliations, including CASS Client Money and Asset positions.
  • Ability to collect, analyse, and interpret data to identify areas for improvement and develop data-driven recommendations including CASS and non CASS reconciliations, OTC Settlements, client support tickets and onboarding clients.
• Process Optimisation – Identifying inefficiencies in operational processes and creating improvements, including automation where necessary. Expert Excel skills are a must.
• Analytics Programming Proficiency – Experience with programming languages or tools used for data analysis and visualisation, such as SQL.
• Risk Assessment – Understanding and mitigating risks related to reconciliations, settlements, and compliance checks.
• Problem-Solving & Troubleshooting – Quickly resolving client queries and operational challenges.
• Regulatory & Compliance Understanding – Ensuring compliance with CASS regulations, KYC, AML, and other regulatory requirements. Good understanding of 1^st Line of Defence.

Business Acumen

• Industry Knowledge – Understanding financial markets, crypto exchanges, and MTF (Multilateral Trading Facilities) traditional financial instruments and CASS regulations.
• Operational Efficiency – Managing and improving critical business processes to enhance company performance.
• Client Onboarding & Due Diligence – Ensuring seamless onboarding of clients while adhering to compliance standards.
• MIS & Regulatory Reporting – Ability to understand MI and produce reports that provide insights into financial and operational performance for Operations and the wider exchange.
• Project Experience – Ability to represent Operations in strategic projects and understand impacts to processes.

Soft Skills

• Attention to Detail – Ensuring accuracy in reconciliations, settlements, and compliance processes.
• Communication & Stakeholder Management – Effectively interacting with internal teams, clients, and regulatory bodies where required.
• Problem-Solving Mindset – Addressing issues efficiently and proactively.
• Adaptability & Resilience – Thriving in a dynamic environment with ever changing operational demands and in some cases low levels of automation.
• Collaboration & Teamwork – Working effectively with different teams to support business functions.

Additional Knowledge and Experience Required:

• Minimum 5-10 years’ experience preferably in Operations in Financial Services.
• Accountancy qualification a huge benefit.
• Keen interest in learning about digital assets and crypto.

Benefits:

• Competitive salary.
• Death in service benefit.
• Company pension scheme.
• Comprehensive private healthcare scheme.
• The chance to be part of an entrepreneurial, exciting, fast-growing, and future thinking company.
• Opportunities to attend events and represent Archax and its vision.
• Encouragement and support in your personal career development and industry knowledge.
• 25 days holiday, increasing by one day each year (up to 30 days).

Archax is an equal opportunities employer and places a high value on diversity and inclusion. We do not discriminate based on any attribute.

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