Senior People Business Partner

User Testing Company; London; Remote; GBP 150,000 - 200,000

Job description

Senior People Business Partner page is loaded

Senior People Business Partner

Apply remote type Remote locations London Remote - UK (UTL) time type Full time posted on Posted 3 Days Ago job requisition id R-100409

We’re UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human side of business–transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.

A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.

The Opportunity

As a Senior People Business Partner, you will work closely with leadership to develop and execute HR strategies that support business objectives. You will help to drive an agile, high-performing, and engaging workplace through your expertise in organizational design, change management, leadership development, talent management, and performance optimization. Acting as a strategic advisor and consultant, you will foster an agile, high-performing, and engaging workplace. The person in this role will take initiative, be adept with change, and take their big picture thinking and strong influencing skills to proactively understand and articulate problems and develop solutions. A strong collaborator, you will partner with stakeholders across the business in and outside of the People Team as well as wider functional experts such as Finance and Legal partners to deliver solutions efficiently & effectively. You will also help shape and inform CoE People projects and initiatives.

Other responsibilities include:

Strategic Partnership & Leadership

• Align HR initiatives with business strategy and priorities.
• Provide thought leadership and influence decision-making at leadership levels.
• Collaborate with People CoE functions (Talent Acquisition, Total Rewards, L&D, Culture) for an integrated people strategy.
• Leverage data-driven insights to inform strategy and identify opportunities for improvement.
• Keep leadership informed on key HR metrics, providing insights and recommendations for addressing.
• Serve as a mentor and coach to People Business Partners.

Consultation & Coaching

• Advise senior leadership on organizational design, change management, performance, and engagement.
• Support talent processes including performance management, talent reviews, succession planning, leadership coaching, and internal mobility.
• Act as a trusted advisor on employee relations, ensuring compliance with local employment laws and best practices.

Organizational Development & Change Management

• Lead organization design, restructuring, and transformation initiatives in partnership with senior leadership.
• Collaborate with Talent Acquisition to align resourcing and recruitment strategies with company objectives.
• Work with the Compensation team to ensure competitive and equitable total rewards strategies.
• Identify skill gaps and partner with L&D to implement development programs.
• Drive a high-performance culture by fostering proactive and accountable leadership.

What We Are Looking For

• Significant experience in a progressive HR Business Partner role
• Strong track record of strategic HR leadership and building trust with senior leaders
• Expertise in change management, performance management, organizational design, talent development, and employee engagement
• Experience partnering with/supporting Product & Engineering teams
• Expertise in employee relations and case management
• Experience in fast-paced, global mid-to-large organizations (tech scale-up experience a plus)
• Ability to influence, challenge, and collaborate effectively across multiple stakeholders
• Analytical and problem-solving mindset with a focus on driving business results
• High emotional intelligence and strong communication skills
• Workday experience is a plus

UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.