Service Administrator

Exciting Opportunity: Permanent Service Coordinator in Olney - 24-28K

Proud to partner with a well-established company located in Olney, known for its commitment to exceptional client satisfaction and efficient service delivery. Big enough to cope and small enough to care, this company values professionalism and aims to enhance their service operations.

The good stuff....

• Do you want to work for a thriving, local business with a family feel but with a corporate business approach?
• Be part of a small, caring team?
• Have the opportunity to develop?
• Want to have an integral role where you are the back-bone of the department?
• Free onsite parking

A varied role as outlined below and the daily duties are likely to involve:

• Provide admin support for the service department, which is the hub of the business. They are after all responsible for keeping the clients happy so you have an important part to play.
• Preparing reports on any issues that occur from when engineers are out onsite, or perhaps if they have to attend an out of hours call out and sharing this information with management. Whilst also producing management reports.
• Working closely and covering in absence with the Account Managers & Service Coordinator who receives requests from customers and organises the engineers schedule.
• Occasionally be responsible for compiling timesheet information for the Service Manager.
• Update internal system with accurate information.
• Responding to emails in a prompt manner.

In return, what we need from you:

• Excellent communication skills are a must.
• Be able to prioritise, be accurate, efficient and organised.
• Have at least basic Excel knowledge.
• Similar experience to the above.
• Work in the office Monday – Friday 9am – 5.30pm.

So, if you are interested and want an immediate opportunity, please apply immediately with your CV.

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive daily. However, your application will be reviewed within a two-day working period. If you do not hear from us within this time, you have unfortunately been unsuccessful on this occasion.

This vacancy is being advertised by M.A.S Resourcing who are acting as an employment agency/business.