Customer Service Manager

This range is provided by Swoop Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Swoop Recruitment

Global Recruitment & Talent Acquisition Leader | Founder & Managing Director | Helping professionals unleash their potential

Join a thriving property team and take your career to the next level!

Are you an organised, proactive, and customer-focused professional looking to excel in property management? We’re recruiting on behalf of a well-established national estate agency that’s setting new standards in the industry. Based in Worcester (WR4), this is a fantastic opportunity to join a forward-thinking company that invests in its people.

Why Apply?

1. Career Growth – Clear progression paths based on merit and performance.
2. Ongoing Training – Comprehensive development programmes to enhance your expertise.
3. Work-Life Balance – Hybrid working (one day per week from home after training).
4. Wellbeing & Support – Access to counselling, coaching, and enhanced sick pay.
5. Inclusive Culture – A diverse, welcoming team with regular company events.
6. Community Impact – A paid day off each year to volunteer for a cause you care about.
7. Great Location – Modern office with free onsite parking and excellent transport links.

The Role

As a Property Manager, you’ll be the key point of contact for landlords and tenants, ensuring smooth tenancy management from start to finish. You’ll provide expert advice on financial, legal, and rental matters while coordinating maintenance and delivering an exceptional customer experience. With outstanding training and support, you’ll become a trusted industry professional.

What We’re Looking For

1. Strong organisational and problem-solving skills.
2. A passion for customer service and building lasting relationships.
3. Confidence in advising on property-related financial and legal matters.
4. A positive team player with a keen desire to learn and grow.

Apply Today!

If you’re ready to step up in your property management career and join a dynamic, supportive team, we’d love to hear from you. Click "Apply Now" and take the next step toward an exciting future!

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service