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Retail Assistant (Opticians)

The Boots Company PLC

Bedford

On-site

GBP 60,000 - 80,000

30 days ago

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Join a forward-thinking company as a Retail Assistant where you will play a vital role in enhancing customer experiences at an Opticians store. This position offers a unique opportunity to engage with customers, helping them find the perfect eyewear while developing your skills through an industry-leading training program. You will be involved in various tasks from ordering glasses to supporting eye-tests, ensuring a dynamic work environment. If you are passionate about customer care and eager to learn, this role is an excellent opportunity to grow in a supportive and inclusive setting.

Passion for customer care and a desire to learn.
Experience in retail or clinical environment is a plus.

Build relationships with customers and assist with eyewear solutions.
Support eye-tests and provide aftercare through repairs and adjustments.

Customer care

Desire to learn

About the role

As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same.

Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience.

You will also be involved in:

Ordering, dispensing and collection of glasses and contact lenses
Supporting with eye-tests and pre-screening activities
Providing aftercare support through repairs and adjustments
Completing operational and administrative tasks associated with dispensing prescriptions

You will be based in store and report to the store manager.

What you’ll need to have:

Passion for customer care
Desire to learn

It would be great if you also have:

Worked in a retail or clinical environment

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

What's next

Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.

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