Host - Seabird

Hosco; London; On-site; GBP 40,000 - 60,000; Full time

Job description

About the job

Company Description: The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants - Albie & Seabird and our first Working From location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city.

Job Description

What you'll do:

1. Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests.
2. Take reservations over the phone, handle cash and card payments and occasionally help out the team on the floor.
3. Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met, but exceeded.

Qualifications

What we're looking for:

1. Previous experience in a busy Front of House role; you genuinely care about making people feel welcome and looked after.
2. You’re looking for a place where you can be you; no clones in suits here.
3. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
4. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
5. You’re not precious. We leave our egos at the door and help get things done.
6. You’re up for doing things differently and trying (almost) everything once.
7. If we got stuck in a lift together we’d have a good time and share a few laughs.
8. You want to be part of a team that works hard, supports each other and has fun along the way.

Additional Information

What's in it for you:

1. Competitive salary up to £16 per hour including TRONC.
2. 28 days holidays (inclusive of bank holidays), pension, and life insurance.
3. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
4. Confidential hotline for any support you require about anything and a network of mental health first aiders.
5. Retail & hospitality perks through our partners.
6. Enjoy a free night at The Hoxton and a meal for two when you first start with us.
7. We’ll feed you during your shift.
8. Excellent discounts across the Ennismore family for you and your nearest and dearest.
9. Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones.
10. Lots of opportunity to progress and switch it up as part of a global family of brands.
11. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
12. Extra time off to volunteer with one of our partner charities.
13. Regular team get-togethers, from our team drinks to our (pretty special!) bi-annual parties.
14. Enhanced family leave for when you’re expanding your family.
15. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

Department: Host/Hostess

The company: Homey & Layered. The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: up to £16 hourly
Starting time: Immediate start!

About Hosco:

Hosco empowers the hospitality industry by connecting, inspiring, and providing opportunities to professionals around the world.