Trade Counter Sales Advisor

Coltman Bros - Your Timber Specialist; Ashby Magna; On-site; GBP 20,000 - 30,000

Job description

We are seeking a highly motivated and organized individual to join our team as a Trade Counter Assistant. You will play a crucial role in supporting our trade operations and ensuring smooth day-to-day processes. This is an excellent opportunity for someone who is detail-oriented, has strong communication skills, and is eager to learn and grow in the industry.

Responsibilities:

1. Serving customers in the shop, via telephone, over our social media channels and email.
2. Receiving payments from customers via cash & through our PDQ terminals.
3. Taking enquiries from customers & following these through from quote to invoice.
4. Completing customer invoices & arranging delivery notes.
5. Liaising with customers, accounts & management regarding queries.
6. Ordering stock & sending out purchase orders.
7. Restocking the shop.
8. First point of contact on our phone lines.
9. Escorting customers to the collection area.
10. Daily forklift key checks.
11. Daily cashing up.

Requirements:

1. Strong time management skills with the ability to prioritize tasks effectively.
2. Basic mathematical skills for calculations related to pricing.
3. Excellent communication skills, both verbal and written.
4. Detail-oriented with a high level of accuracy in data entry and documentation.
5. Ability to work collaboratively in a team environment, while taking the initiative to work on your own.

Hours:

Monday to Friday 7.30am - 5pm & every other Saturday 7.30am - 12noon.

Previous Timber Sales experience will be an advantage but not essential. Sage experience is preferred.

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Wholesale Building Materials