Credit Control Manager

Job Title: Credit Control Manager
Location: Bristol
Hours: Monday - Friday, 09:00 AM - 5:30 PM
Salary: Competitive
Hybrid: 2 days a week in office

Benefits:

1. Life Assurance
2. Group Personal Pension
3. Income Protection
4. Holiday Flex (Buy additional holidays)
5. Cycling Scheme
6. Travel Insurance
7. Technology Offers
8. Discounted Gym Memberships
9. Dental Insurance
10. Health Screening
11. Holidays: 25 days plus Bank Holidays

Company Overview:
Join a prestigious legal firm in Bristol as a Credit Control Manager. This reputable firm offers a dynamic and supportive work environment with excellent benefits and flexible working policies. You will be part of a friendly, dedicated revenue team, playing a pivotal role in managing and enhancing the firm's financial operations.

Main Duties:

1. Build and nurture relationships with internal and external client contacts, third parties, and stakeholders to ensure timely payment of invoices.
2. Oversee and implement the firm's credit control processes and procedures, ensuring efficiency and the successful adoption of any new systems or practices.
3. Provide training on credit control processes to fee earners and other colleagues outside the credit team, particularly focusing on practices in the insurance market.
4. Train and develop new and existing credit controllers, ensuring consistency in performance and standards across the team.
5. Create and distribute accounts receivable reports to stakeholders, ensuring timely and accurate financial reporting.
6. Manage recovery actions or escalate cases as required to ensure debts are collected promptly.
7. Monitor team performance, ensuring that individual and collective workloads are managed effectively to maintain high standards of service.

Skills Required:

1. Minimum 10 years' experience in legal credit control within the insurance sector, with a deep understanding of ECF and other relevant industry portals.
2. Strong understanding of client relationship management, with the ability to adapt strategies to achieve strong results.
3. Previous experience working with Aderant or similar practice management systems is advantageous.
4. Proven ability to manage clients, resources, budgets, and projects confidently and commercially.
5. Ability to utilise data to develop commercial solutions and make informed decisions.
6. A collaborative leader who fosters development and consistency within the team, guiding colleagues to achieve their highest potential.
7. Demonstrates client-focused approaches and has the ability to influence and enhance client experiences.

If you are interested, please click APPLY.