Learning Specialist - Europe

Position Summary:

As part of the Professional Development team, the Learning Specialist will design and facilitate learning programs on a variety of topics offered to GT attorneys and staff. L&D Specialists collaborate with instructional designers, subject matter experts, stakeholders, and project teams to create, design, and develop job aides, quick reference cards, guides, and other resources used when facilitating instructor-led programs and blended learning curricula. This role will be responsible for a majority of the non-US offices; however, there are opportunities to work on enterprise projects and training initiatives. There will be a requirement to travel to European offices if based.

Duties & Responsibilities:

1. Builds relationships with various stakeholders in the non-US offices to understand their business objectives and align training efforts.
2. Partners with regional human resource professionals, business directors, or operational department heads to conduct performance and needs analysis to recommend and implement appropriate learning interventions to address skill gaps and provide feedback to management.
3. Serves as training lead where project management skills will be required to coordinate efforts and resources within the Learning and Development team as part of a larger project team.
4. Works with instructional designers to ensure firm-branded templates are used and that deliverables are reviewed for quality assurance prior to implementation.
5. Designs and develops world-class engaging programs and curricula; defines objectives, outlines course content and exercises, develops content, assessments, and supporting materials for learning efforts.
6. Teams up with software rollout teams by participating in pilot orientation sessions, conducting testing and reporting results, soliciting feedback from pilot users, and compiling statistics of overall pilot results.
7. Facilitates learning programs for attorneys and staff on the firm’s core applications. Training delivery formats include live classroom, virtual training, and one-on-one instruction.
8. Effectively uses the firm’s virtual platforms to ensure the learning environment is engaging; working in conjunction with other members of the learning team as needed to keep up with the new features of the virtual platforms.
9. Generates class rosters, reports, and updates attendance in GT’s Learning Management System.
10. Provides metrics on learning programs as requested.
11. Stays up to date with industry and field current trends.
12. Performs other job-related duties as required.

Skills & Competencies:

1. Proven proficiency in designing and facilitating training programs in classroom and virtual environments.
2. Must be proficient in the application of instructional design, curriculum design, and adult-learning principles.
3. Ability to establish credibility with client base as a valuable resource and consultant in technical training and applications.
4. Excellent verbal, written and interpersonal communication skills in the English language.
5. A self-starter who takes ownership of assigned projects and shows commitment to the job; ability to work independently.
6. Strong project management skills.

Qualifications & Prior Experience:

1. Bachelor's Degree or equivalent experience in Education or related field preferred.
2. Certified Professional in Learning and Performance a plus.
3. Significant experience in an education and training environment, preferably in a professional services organization; prior legal industry experience a plus.
4. Experience with soft skill and leadership training.
5. Strong technical knowledge of multiple software applications used in a legal environment including MS Office 365, iManage or similar large document management system, and BigHand Hyperstyles or similar document production tools.