Sales Consultant

McCarthy & Stone; Southend-on-Sea; On-site; GBP 25,000 - 45,000; Full time

Job description

Salary Competitive + Bonus + Company Car/Allowance + Tuesday-Saturday Work Pattern

The Vacancy

About You

Are you a dynamic sales professional with a passion for delivering exceptional customer experiences? We are seeking a motivated Sales Executive to help us build vibrant, thriving communities in Southend-on-Sea, Essex.

If you are driven by sales targets, customer satisfaction, and the opportunity to make a positive impact on the lives of our homeowners, this role is perfect for you!

Whilst having housebuilder or estate agency experience is advantageous, due to our in-depth training programme, this role could be suited to anyone from a customer-facing background; in industries such as hospitality, travel, or retail.

You will have proven experience in a customer-centric and target-driven environment, consistently delivering a positive customer experience at every stage of the journey. We are seeking someone who is empathetic, reliable, tenacious, and ambitious to enable us to build vibrant retirement living communities.

Benefits of joining our sales team:

• Competitive salary and lucrative commission scheme
• Company pension scheme
• Life Assurance
• Professional Subscriptions paid for
• Tuesday to Saturday work pattern (Sunday and Mondays off)
• 24 days holiday (rising to 28) plus Bank Holidays (in lieu)
• 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation)
• Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
• Colleagues Benefit Booklet with a range of store offers discounts and promotions
• Family Friendly Policies

What You Will Do:

• Achieve Sales Success: Hit your sales targets by negotiating competitive deals, while maximising margin and protecting our average sales price.
• Tailored Customer Experience: Provide personalised service, guiding customers through their journey and ensuring they feel valued and understood.
• Exceptional Presentation: Maintain high standards at every touchpoint, showcasing the best of McCarthy Stone’s offerings.
• Community Engagement: Foster relationships with potential customers and existing homeowners, bringing the McCarthy Stone lifestyle to life.
• Collaborative Efforts: Work closely with various departments to ensure smooth operations, from property checks to sales lead analysis.
• Compliance & Knowledge: Stay updated with sales processes and compliance requirements, ensuring your skills are always sharp and relevant.

Why You will Enjoy Working With Us:

• Be part of a high-performing, customer-centric team that exceeds targets and fosters community spirit.
• Innovate and grow with us through continuous professional development and learning opportunities.
• Engage in a role where no two days are the same, from managing off-plan sales to nurturing relationships.

What We are Looking For:

• Experience in a customer-centric sales environment, with a proven track record in a target-driven setting.
• Strong commercial acumen, organisational skills, and proficiency in tools like Salesforce and Microsoft Office.
• Excellent communication, negotiation, and objection handling skills.
• A team player who thrives on collaboration and community engagement.

At McCarthy Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.

About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!