Audit Remediation Officer

Under Group Technology Office (GTO), the Global Service Center department manages IT Operations framework and drives standardization through common processes and guidelines across all IT scopes. GSC is also driving One QOs and ITAM programs.

The key responsibility of the Audit Remediation Coordination Officer is to aggregate IT-related transversal audit issues and support the Audit Remediation Manager to lead and manage audits resolution in the scope of Group Technology Office.

Main activities are:

1. Facilitate the Audit Remediation Portfolio Manager (Current ARC: Audit Remediation Coordinator) in driving a portfolio of audit issues owned by GTO / Group CIO, and audit issues from other departments/divisions.
2. Collect relevant inputs from appropriate sources, organize analysis, and prepare communication to AXA IT leadership.
3. Support remediation of transversal audit issues within agreed dates (eliminate overdues and avoid new issues) for Group Technology Office and Operating Companies, leveraging resources in the delivery department.
4. Support the remediation activities required from other divisions' audit issuers, follow up with relevant teams, and ensure resolution within committed deadlines:
   • Facilitate the Audit process.
   • Understand draft Audit reports (findings, severity, scope…).
   • Follow up MAP definition.
   • Enforce the commitment on issue follow-up and resolution by owners.
   • Track and report on Audit remediation performance, providing a real-time, comprehensive, and prioritized view of all Group Technology Office-related Audit Issues to Group Technology Office leadership.
   • Develop ad-hoc reports when necessary.
   • Actively animate and facilitate communication within Group Technology Office.
5. Support preparation of Group Technology Office and GCIO input for Group Committees and other committees as per defined governance.
6. Work closely and in alignment with Security, Audit, Risk, and Compliance teams in other Group departments when applicable.

All major documents or deliverables are aimed to be shared, as appropriate, with Group CIO, entity CIOs (IT Forum), and/or included in presentations to the selected governance committees.

Experience:

• Minimum of 4-5 years of experience in project management and/or Audit.
• Training in IT audit and IT security-related projects is a plus.
• Ability to navigate in uncertainty and influence transversally in matrix environments on different levels of the organization and across cultures.
• High level of maturity in people interaction, perseverance, and excellent communication skills.
• High sensitivity to cultural aspects and ease in transnational environments.

Competencies:

• Project/program management.
• Strong customer focus.
• Result orientation.
• Agile methods and culture.
• Excellent written and verbal communication skills.
• Rigour, efficiency, and strong organisational skills.
• Ability to work across different cultures.
• Languages: full fluency in English required, French optional.