Workplace Coordinator - BBC (Edinburgh Site Only)

Workplace Coordinator - BBC (Edinburgh Site Only)

Location: BBC Scotland, The Tun, 111 Holyrood Road, Edinburgh, Scotland, EH8 8PJ.

Salary: £22,700 per annum

Benefits: 25 Days Holiday + BH, Private Healthcare, Company Pension, Company Sick Pay, Flex Benefits (EMCOR UK discount scheme)

Duties/Responsibilities

• Responsibility for the day to day running of Radio Studio’s and TV Mezzanine Camera.
• Co-ordinate bookings for Reception Radio/TV Studio’s and organise Reception Staff for Out of Hours Meet and Greets.
• Liaise with Radio Planning to ensure smooth running of Radio Studios.
• Liaise with TV/Radio Programme Production Teams to ascertain any requirements needed pertaining to Guests / Interviewees.
• Allocate Hot Desks in Reception for visiting members of Staff.
• Raise Work Orders and follow financial processes/reporting requirements.
• Compiling and issuing Building User Guides.
• Work closely with the on-site team to ensure successful operation of the reception area at all times.
• Effectively administer the access system.
• Ensure reactive enquiries are completed to satisfaction and closed out in the appropriate timescale.
• Carry out proactive checks throughout the day on all aspects of the business.
• Manage all aspects of H&S in common areas, (non-production areas), to ensure a safe working environment for all users of the premises, offering sound and proficient advice in accordance with contractual requirements.
• Undertake quality and KPI audits.
• Responsible for incident management reporting and implementing escalation procedures as required.
• Fire Evacuations – in the event of an evacuation act as the incident control officer/ fire warden.
• Liaising with the client at a local level on a daily basis.
• Monitor and manage customer perception and satisfaction.
• First Aid – maintain all supplies for common areas.
• Churn – assist BBC Staff with any minor office moves.
• Waste Management is managed in conjunction with BBC / Workplace targets.
• Permit Office – on site liaison between contractors and permit office.
• Signage- ensure all site signage is current and compliant.
• To assist visitors, audience members, VIP’s and general public in their use of reception space and the site.
• Ensure the Reception diary is up to date at all times to ensure smooth running of system.
• Ensure the kitchen is clean and well stocked with all supplies.

Who you’ll be:

• Good planning, organisational and communication skills, with excellent interpersonal skills.
• Able to work under pressure and meet deadlines.
• Must be flexible and a sense of teamwork is essential.
• Excellent client relationship building skills.
• Methodical worker.
• Ability to work within team but self-motivated to work unsupervised when required.
• To be able to work under pressure to balance conflicting deadlines is essential.
• Good Health and Safety knowledge.
• Self-motivated, resourceful and resilient.
• Understanding business and operational needs.
• Must be IT literate.

Desirable Qualifications

• IOSH
• First Aid Certified

Experience with:

• Finance systems
• Switchboard systems

At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Join us in building a better world at work.