Business Intelligence Developer, Hospice UK

Salary: £45,000 per annum

Location: We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s. Our office is a short walk from King’s Cross station in London. Our expectation for this role is that you will come to London 1 or 2 days each week for meetings, including a quarterly ‘all staff’ event. You may also be required to visit member hospices or suppliers from time to time. You can choose where to work for the rest of the time, in the office or remotely (home or another appropriate location). We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there. Contractually this role is London-based.

Contract: Fixed term until April 2026, full time.

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Flexible working

Job Responsibilities:

As Business Intelligence (BI) Developer you will be responsible for working with Hospice UK’s data to provide insights that support decision-making. You’ll collaborate with colleagues at all levels to understand their needs and develop dashboards, reports and insights which help facilitate efficient, effective, and modern ways of working and a great colleague experience.

Guided by the Data Manager, you’ll ensure that Hospice UK complies with all relevant legislation and best practice such as complying with UK GDPR and maintaining our security accreditations. You’ll also work closely with other members of the ICT and Data team.

You’ll bring a broad set of data skills and knowledge with specific technical skills and experience developing using Power BI and SQL. We are at the start of our journey using modern data tools, with training for all colleagues planned, but you will need to guide inexperienced colleagues. Whilst challenging, this is an opportunity to shape how we work for the long term.

You’ll be working with others to collect and analyse the data that is most useful for hospices across the UK to compare their services and understand the impact we make collectively. You’ll also combine this with third-party data sources, such as population data, which will help local hospices reach everyone who needs help. Hospice UK will use this data and insight for national research and campaigning.

For our hospice sector data work, there are multiple data sources, some of which are bespoke databases within Hospice UK’s systems, whereas others are external including publicly available.

Internally, within Hospice UK, you’ll work with colleagues from different departments to improve how we measure our own performance. You’ll develop a performance reporting framework which provides clarity and insight, from our Board level key performance indicators to our day-to-day operational process performance measures.

Within Hospice UK the main data sources are our CRM, Website CMS, Grants Management, Finance and HR systems. We also use bespoke data capture forms and databases for specific purposes.

We’re a small in-house ICT and Data team, supported by 3rd party suppliers.

How to Apply:

CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: 12pm on Tuesday 22 April 2025.

Interview dates: Likely to be Tuesday 29 April, Wednesday 30 April or Thursday 1 May (to be confirmed). Interviews will take place over Microsoft Teams.

We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Application Instructions:

If you would like to apply for this role, please send the following documents to recruitment@hospiceuk.org by 12pm Tuesday 22 April 2025:

• Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
• A completed supporting statement form (where you can demonstrate how you meet the person specification.)
• A completed equalities monitoring form.

We will shortlist candidates based on their CV and supporting statements. We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please note the interview dates above and let us know if there are adjustments you might need to participate fully in the process.

Eligibility: To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an Equal Opportunities Employer.