Human Resources Officer

Job summary

Reporting directly to the HR Manager, the purpose of the role is to be the first point of contact for HR related queries and provide support and guidance to line managers on HR related policies and procedures. This is a varied role, responsible for all administrative tasks, whilst supporting the HR Manager to ensure the smooth operation of the HR processes.

Responsibilities & accountabilities

• To be the first point of contact for all HR related queries, providing professional advice, guidance and support to line managers on company HR policies and procedures.
• Support the HR Manager to update and review the company’s HR policies and procedures, ensuring that they are fully compliant with employment law and understood by all employees.
• Provide support to the HR Manager on employee relations issues such as grievances, investigations and disciplinary processes. Including producing letters and minute taking at formal meetings.
• Co-ordinate HR process that includes maternity, paternity, adoption and shared parental leave, flexible working and special leave.
• Monitor absences across the business, providing timely and accurate absence information and initiating the absence management process as appropriate in liaison with line managers and the HR Manager.
• Update the HR system, and manage the paper filing of personnel records, with integrity and confidentiality inline with GDPR.
• Produce reports for payroll, production and HR metrics.
• Support the recruitment process for temporary and permanent staff up to intermediate level, from job advertising to selection and onboarding, ensuring all relevant parties are informed.
• Manage the employee lifecycle from induction to leaver, ensuring all relevant paperwork and processes are completed and all relevant parties are informed.
• Assist with training & development activities, including audits on training files, recording training hours and ensuring compliance with licenses and refresher training, liaising with external providers.
• Provide administrative support with performance management processes.
• Champion employee engagement and health & wellbeing initiatives, providing support on activities and promotional material.
• Provide administrative support for meetings, arranging buffet lunches and front office support, greeting and welcoming visitors to reception, where required.
• Provide cover and support to the payroll team
• Provide support to the HR Manager on the company’s commitment to ESG, with volunteering and charitable events.
• Support the finance team to process the weekly and monthly payroll, during the absence of the accounts assistant.

Any other reasonable duties deemed necessary within the scope of HR and administration as directed by the HR Manager.

Person specification

To be considered for this position, you will have the following.

• Working knowledge of current UK employment legislation
• Experience of employee relations matters such as disciplinary and grievances.
• Experience of absence management, including recording, monitoring and advising managers of absence policy & process
• Exposure to the full recruitment process from, job advertising, short listing, interviews, offers of employment and contractual paperwork, induction and onboarding, probation reviews, through to leavers, and exit interviews.
• Performance management experience including performance improvement plans (PIPs) and performance development plans (PDPs)
• Experience of using a HRIS is beneficial

·Manage all employee records with integrity and in accordance with GDPR

·Familiarity with data entry processes and maintaining confidential information securely

You will demonstrate the following skills and competencies:

·Excellent communication skills both written and verbal

·High level of attention to detail

·Great interpersonal skills with the ability to communicate and interact well with all stakeholders

·High level of confidentiality and professionalism in all interactions with individuals, with the ability to manage sensitive and confidential situations with tact, professionalism and diplomacy

·Problem solving capabilities

·Organised to meet expectations, stay on top of tasks and deliver results in a timely fashion.

·Desire to focus on personal development