Clinical Trial Vendor Manager - Novartis Dedicated (home-based anywhere in Europe)

Key accountabilities

• Provides vendor oversight and management at trial level to ensure all vendors deliverables are done timely & good quality
• Coordinates vendor deliverables during study start-up
• Covers all vendor activities after study start-up and all categories not covered by Vendor Start-Up Managers
• Drives and monitors vendor activities for Site activations
• Manages and documents vendor performance issues and risks and escalates them as needed
• Coordinates vendor study deliverables that support DBL and study close out

Deliverables

• Vendor service excellence at study level
• Vendor onboarding
• Vendor KPI and KQI dashboard at study level
• Site readiness monitoring
• Risk map with contingency plan
• ESP cost control
• Site readiness document management

Key skillsets

• Excellent vendor management skills
• Robust understanding of all service categories and their deliverables through study lifecycle
• Extensive working experience and knowledge of the clinical operations processes
• Partnering skills with other functions
• Strong project management skills
• Strong communication and influencing skills